site_policies/3plearning_privacy.txt

SITE:  3plearning_privacy
URL:   https://www.3plearning.com/privacy?locate=en-AU


Privacy Policy

   Last updated 22 April, 2024

   PDF version Espa<70>ol

From the 3P Privacy Office

   Dear Teachers, Parents and Friends,
   Our learning activities are designed for education purposes. We seek to
   harness the best elements of online learning to support educators and
   motivate children to succeed in reading, writing and mathematics.
   Our privacy policy has been reissued to add detail on updated product
   features.
   For the student users subscribed to Reading Eggs or Writing Legends, we
   added details on the features of free-text response activities and
   reading activities (school subscriptions only). Any personal
   information made available to us in our programs is only for education
   purposes and to deliver our engaging learning programs.
   Our Data Privacy and Security FAQs and Cookies and Third Party
   Technologies Policy have also been updated with added detail on how
   website analytics are used and can be managed by users.
   Thank you for being part of better ways to learn!
   If you have questions about our policy, please contact us at
   privacy@3plearning.com
   3P Privacy Office
   (22 April 2024)


   At 3P Learning, we value your privacy and understand the importance of
   keeping your personal information secure.   We have this Privacy Policy
   to help you understand how we collect, store, use and remove the
   information that you provide us.

About 3P Learning Ltd's Privacy Policy

   This policy explains our privacy and security commitments in plain
   language.
     * 3P Learning is a global provider of e-learning resources. We
       produce a range of online resources and a network of websites
       including Mathletics,Reading Eggs,Mathseeds,Wordflyers,Writing
       Legends,Storyathon,Teachers Workshop Series and Brightpath Progress
       (collectively, the `Site'), and World Maths Day/ World Education
       Games branded resources and products.
     * Each product or resource, together with challenge websites for
       national and regional events which may use or integrate with the
       Site, is owned and operated by the 3P Learning group of companies
       (including 3P Learning Limited, Blake eLearning Pty Ltd and their
       related entities and subsidiaries) (collectively, `3P Learning' or
       `us' or `we').
     * References to the Site in this Privacy Policy include all 3P
       Learning products and resources that we produce and distribute.
     * 3P Learning is committed to protecting the safety and security of
       our registered users, including students, teachers, school
       administrators and parents (collectively,Registrants) and we are
       sensitive to concerns about the safety of the personal information
       provided to us. Please read this Privacy Policy carefully in order
       to understand how any personal information collected by us is used.
     * As a global company, our Privacy Policy has been developed in
       accordance with a range of legislation which applies to us. In
       addition, we have developed our privacy framework to assist our
       customers that are schools, districts and education bodies to
       comply with privacy legislation and regulations applicable to them
       and the way they manage personal information.
     * Collectively, this legislation includes, but is not limited to:
          + The Australian Privacy Act 1988
          + The New Zealand Privacy Act 1993
          + The United Kingdom Data Protection Act 2018 (View 3P
            Learning's ICO Registration Certificate)
          + The United States Children's Online Privacy Protection Act
            ("COPPA") and Rule
            as administered by the Federal Trade Commission
          + The United States Family Educational Rights and Privacy Act
            ("FERPA")
          + The Alberta Freedom of Information and Protection of Privacy
            Act
          + The Canadian Personal Information Protection and Electronic
            Documents Act ("PIPEDA")
          + The Freedom of Information and Protection of Privacy Act
            (British Columbia) ("FIPPA")
          + The Personal Information International Disclosure Protection
            Act (Nova Scotia) ("PIIDPA")
          + The Municipal Freedom of Information and Protection of Privacy
            Act, Ontario ("MFIPPA")
          + The Student Online Personal Information Protection Act,
            California ("SOPIPA")
          + The EU General Data Protection Regulation (Regulation
            2016/679)("GDPR")
          + The UK General Data Protection Regulation ("UK GDPR")
          + The South African Protection of Personal Information Act
            (`POPI Act').

What personal information we collect

     * We collect personal information to provide Registrants our learning
       products, services and related information.  The kinds of personal
       information we collect depends on how you interact with us.

     * We collect the following categories of personal information:
          + As a customer, prospective customer, or user of our Site, we
            may collect information such as your name, contact information
            including phone number and email address, school name, class
            year and country or state of residence or school.
          + We may also collect details of other interactions that you
            have with us, together with any other information that you
            choose to provide us with, for example, through your
            interactions with our customer and technical support teams.
          + We do not however collect any unnecessary personal information
            from Registrants (for instance, information about religious
            beliefs).
          + It is impractical in most circumstances for you to remain
            anonymous, and we may not be able to interact with you,
            provide access to the Site, or answer your enquiry if we are
            not able to identify you or collect your personal
            information.
          + In the case of school/educational institution customers
            (School Customer), we seek consent from the School Customer to
            be provided with Registrant information for and on behalf of
            that student or teacher.
          + In the case of individual / home subscriptions (Home
            Customers) we seek consent from the Home Customer at the time
            of purchasing and registering the product to use the
            information collected from them (including the student).
            Subscriptions on behalf of a student who is a minor must be
            completed by the student's parent or legal guardian.

     *  Registrants who do not give this consent (or do not have this
       consent provided on their behalf) cannot provide us with their
       personal information and cannot use the Site. You can however
       withdraw your consent at any time.

How we collect and process your personal information

     * We may collect your personal information in a number of ways,
       including:
          + directly from you (unless it is unreasonable or impracticable
            to do so);
          + from our School Customer (e.g. teachers or school
            administrators that purchase access to our Site for their
            students and teachers); or
          + from third parties such as our distributors (resellers and
            sales agents).

General contact

     * You may provide us with personal information when you contact us
       via our websites, by email or by phone or through feedback surveys.
       The information you provide will assist us in responding to your
       enquiry, or you may provide information anonymously.

Personal information for account subscription

     * For Home Customers, the parent or carer registering on behalf of
       their child(ren), must give their consent at the time of
       registration to provide us with information about them and their
       child(ren) to use our Services. We are unable to provide access to
       Services to students under 13 years of age or who are legally a
       minor in their relevant location, without the parent or carer
       providing consent and details to administer the account
       subscription.
     * For School Customers: Teachers or administrators registering for
       their class or school must give their consent at the time of
       registration to provide us with their own name, class name, school
       name and their email address to administer the school / education
       institution's account, as well as student details (name, class, and
       age).
     * We also ask for Registrants' consent to use any personal
       information collected in accordance with this Privacy Policy at the
       time of login to our Site. If a Registrant does not wish to provide
       us with their consent, they are unable agree to the Site Terms and
       Conditions and must not use the Site.

Personal information within in-program access

     * The personal information or identifiers provided to us from the
       parent or teacher will be used in our programs to deliver our
       Services.
     * The learning activities in our education programs may also allow
       personal information to be collected and processed as follows:
          + Students and teachers may access learning activities that
            allow a free-text response to be entered, for example,
            educational book review, writing exercises, or to note
            learning outcomes. The information may be viewed by the
            subscribed Registrants within their account permissions. The
            teacher or parent may give additional consents for competition
            activities that we administer.
          + Students may access learning activities for reading practice.
            Our program may collect voice-recordings of a student where a
            teacher has assigned a reading practice tasks (school
            customers only). Audio files can be deleted at any time and
            are automatically deleted after 24 months.
     * In circumstances personal information is entered by the user,
       consent is given by School or Home Customer to 3P Learning to use
       the information to deliver and these learning activities.
     * For School Customers, we do not enable additional services from
       third parties (such as class administration services) to collect or
       use personal information unless you have agreed to receive those
       services. In those circumstances the terms of the third party in
       relation to the collection and use of personal information will
       also apply.

Careers

     * You may provide us with personal information as an applicant,
       contractor or employee to discuss roles and careers at 3P Learning.
       You will receive our employer privacy statement and we will only
       use personal information for those discussions.

What we will do with your information

     * The information collected from Registrants, customers or
       prospective customers may be used for the following purposes:
          + to provide access to our products and services;
          + to manage prospective purchases, purchased subscriptions and
            payments including to provide quotes or offers;
          + to send a confirmation notice to the Registrant of the
            registration; to administer and manage accounts, including
            password resetting, responding to questions raised by
            Registrants, to contact the Registrant about any problems with
            the Registrant's account or conduct on the Site;
          + to receive updates about our products and services;
          + to send out a 3P Learning newsletter or emails about the Site
            including information about current events, changes,
            improvements, upgrades, new product development and rules of
            the Site;
          + to publish the names of winners and high performers on the
            Site or in the 3P Learning newsletter and to provide results
            data for each Registrant or school class;
          + to send prizes or certificates for participation and
            performance on the Site;
          + for administrative, planning, product or service development,
            staff training, quality control and research purposes relating
            to our products and services;
          + for marketing purposes, but only where we have express or
            implied consent to contact someone or we are otherwise
            permitted by law to do so. Registrants may also opt out at any
            time by following the specific opt out instructions within the
            communications that we send.
     * Hall of Fame leaderboards: 3P Learning strives to provide a highly
       engaging Site for students. Given students have indicated their
       strong preference for their name to be shown publicly on our Sites
       in recognition of their achievements, we allow this - but we do not
       allow full names (i.e. First Name and Surname) to be shown
       publicly. In addition, all administrative user access to any Site
       permits the partial (to initials only) or full anonymising (by use
       of a pseudonym) of names, where preferred by the user. If you have
       any questions about the Hall of Fame and managing the information
       that is disclosed, please contact us.
     * The Site does not provide students with any means to communicate
       directly with each other. There are no chat rooms connected with
       the learning resources. Access to, and use of customer feedback
       forums or our professional online communities, are designed and
       limited for use by parents, educators and/or other contributors who
       are not legally minors.
     * The Site may have additional features in which parents and teachers
       can give their consent, and/or give consent on behalf of a student,
       to access, disclose or use their personal information or learning
       activity information.

What we will not do with your personal information

     * 3P Learning will keep your personal information confidential and
       not sell or disclose your information to advertisers or any
       external third parties, unless:
          + we believe, in good faith, that we are required to share your
            information with a third party such as a regulator or court in
            order to comply with law, regulation, legal process, court
            order or subpoena;
          + to enforce our Terms & Conditions or the terms of the licence
            granted to access and use the Site;
          + the disclosure is to a third party that acts on our behalf,
            powers certain aspects of our Sites or processes data on our
            behalf, such as a distributor of our products and services,
            the licensor or owner of a product or resource that we
            distribute, or to a contracted service provider;
          + in connection with any transaction involving our companies or
            assets, where another party acquires ownership or operation of
            the Site, in which case that successor organization will be
            subject to the obligations in this Privacy Policy and any
            contractual representations we have entered into, and subject
            to law; or
          + to protect the safety and security of our Registrants and our
            Site.
     * If third parties act on our behalf, we require them to hold, use
       and disclose your personal information in accordance with this
       Privacy Policy, applicable privacy obligations and our contractual
       obligations.
     * Generally we will only use your information within 3P Learning,
       however, sometimes we provide data on results to government
       education departments, peak bodies managing or representing
       schools, or schools themselves, especially in the case of School
       Customers, who use the features of our products (such as
       performance reporting tools) for educational / teaching purposes.
       We will require these third parties to comply strictly with our
       instructions, use the information only for legitimate educational
       interests and not for any commercial purposes.
     * We do not sell data to advertisers (whether personal, anonymous or
       aggregated). We do not use data to engage in targeted advertising
       to children and we do not create or build personal profiles of
       students other than for the purpose of supporting authorized
       educational/school purposes or as otherwise specifically authorized
       by a parent/student or school/educational institution customer.
     * Wedo notuse cookies or third party providers to engage in
       behavioural targeting of advertisements to students. For more
       information refer to our Cookies & Third Party Technologies
       Policy.

How long we hold your information

     * We retain the personal information that we collect from and about
       our Registrants for as long as it is needed to provide access to
       the Site or to manage that Registrant's account.
     * We take reasonable steps to delete the personal information we
       collect if your registration to use our Site lapses and you (or if
       you are under 13 or legally a minor in your relevant location, a
       parent or guardian may request on your behalf) opt out of receiving
       further communications from us, or if you ask us to delete your
       information. We may however retain and use personal information as
       necessary to comply with our legal and regulatory obligations, to
       resolve disputes and to enforce our agreements, and we may retain
       and use anonymous and aggregated information for performance
       reporting, benchmarking and analytic purposes and for product and
       service improvement.
     * Registrants can request that their personal information be deleted
       by contacting us:
       For Reading Eggs/Mathseeds products: dpo@3plearning.com
       For other products: privacy@3plearning.com

Updating and accessing your personal information

     * Registrants have a right to request a copy of the personal
       information we hold about them, and Registrants can also update
       their personal information at any time, in each case by contacting
       3P Learning.
     * If you wish to receive a copy of this information or to update or
       correct information held about you, please address your request to
       the Privacy and Data Protection Officers at privacy@3plearning.com.
       We will endeavour to deal with your request promptly.

Keeping your personal information secure

     * 3P Learning is committed to information security. We will use all
       reasonable endeavours to keep the personal information we collect
       and use in a secure environment, and we have implemented
       appropriate technical, administrative and physical security
       measures that are designed to protect personal information from
       unauthorised access, disclosure, use and modification. These
       measures include the encryption of personal information and the
       implementation of organisational measures, such as our incident
       response plan. As part of our privacy compliance processes we
       review these security procedures to consider appropriate new
       technology and methods and engage independent third parties to
       review and audit aspects of our information security.
     * We use Microsoft Azure and Amazon Web Services for data hosting and
       storage as set out in the table below. Both providers are
       recognised for their leading approaches to data security.
     *

   Where data is hosted (Backup)
   Reading Eggs, Mathseeds, Wordflyers, Writing legends AWS US (Australia)
   Mathletics Microsoft Azure US (West Europe)
   Writing Legends, Storyathon Microsoft Azure Australia and US. (West
   Europe)
   Brightpath Progress AWS Australia (Australia (Vic))
     * Further information regarding Microsoft Azure privacy and security
       practices, including the latest updates and compliance information,
       at news.microsoft.com/security2015 and
       www.microsoft.com/en-us/trustcenter/security/azure-security.
     * Further information regarding Amazon Web Services privacy and
       security practices, including the latest updates and compliance
       information, can be found at
       aws.amazon.com/compliance/data-privacy-faq and
       aws.amazon.com/security
     * We provide our personnel with training about data security and
       privacy, and we require all our employees and contractors to comply
       with this Privacy Policy and their obligations of confidentiality.
       We will take appropriate actions to address breaches by employees
       and contractors of the obligations imposed by this Privacy Policy.

Data transfers, storage and processing globally

     * Registrants' personal information is uploaded to and stored on
       servers that are maintained by third party providers, Microsoft
       Azure and Amazon Web Services, at locations in the United States,
       Europe and Australia. For further information about where personal
       information is hosted please see our Data Privacy and Security
       FAQs.
     * As we operate globally, we may on occasion allow your personal
       information to be accessed in countries other than your own
       location. We may do this where data is accessed:
          + by companies within the 3P Group (i.e. 3P Learning Limited,
            Blake eLearning and their related entities and subsidiaries)
            for operational, administrative and compliance purposes;
          + by our sales, operational or global customer support teams
            (primarily, although not exclusively, located in Australia,
            the United Kingdom, the USA and Canada); or
          + by one of our licensors (who owns, develops and hosts a
            particular product) or distributors (sales agents or
            resellers) who requires the information to set up, service or
            manage a customer account;
          + where a copy is sent to the Registrant itself at their
            request.
     * By consenting to the collection and use of their personal
       information, Registrants' consent to their personal information
       being transferred and stored in this manner.
     * Registrants in Canada, please refer to `Special information for
       users across Canada'.
     * Registrants in the EU and UK, please refer to `Special information
       for users in the European Union and the United Kingdom'.
     * We may record, with your express consent, calls with customers for
       quality and staff training purposes. If, with your consent, we
       record a telephone call for this purpose, that recording will be
       stored in data centres located in US and deleted when no longer
       required.

Anonymous or aggregated information

     * In addition to personal information and results data, 3P Learning
       also collects anonymous information about Registrants and the
       activities of Registrants on the Site. Anonymous information is
       information that is not linked to the name or identity of a user.
       This information is used for educational performance reporting and
       analytics and to assist us in enhancing the learning resources. The
       information remains anonymous at all times.
     * 3P Learning powers certain elements of the Company's online
       marketing and advertising using information from third-party
       service providers that already know about you (referred to as
       `retargeting'). We collect information about where you saw the ads
       and what ads you clicked on. This is data that does not personally
       or directly identify you. We do not engage in this type of
       marketing or advertising to students or children.
     * When agreeing to the Term and Conditions, Registrants grant us the
       right to use this anonymous information for our own purposes, such
       as the preparation of statistical reports or to improve and change
       the content of our products.
     * You can find more information on cookies and website technologies
       in our `Cookies & Third Party Technologies Policy'.

Revision of Privacy Policy

   3P Learning reserves the right to change, modify, or revise this
   Privacy Policy in order to comply with any applicable laws, to reflect
   changes in our processes or for any other reason at any time.

   We will notify Registrants when we update this Privacy Policy by
   publishing our notification on this website. We also communicate
   important changes in our Privacy Policy to Registered Users and
   customers during their subscription term.

   By accessing our learning Sites or websites you consent to the terms
   under which we process your information set out in this Privacy Policy,
   including how we notify you of amendments to this Privacy Policy.

Contact Us

   All requests to access, update and delete personal information as well
   as questions and concerns about your personal information and this
   Privacy Policy should be directed as follows:

   For Reading Eggs/Mathseeds products: dpo@3plearning.com
   For other products: privacy@3plearning.com

   If you have a question or a complaint you can also write to us at
   Privacy Officer 3P Learning,
   655 Parramatta Road,
   Leichhardt, NSW, Australia 2040

   We will endeavor to respond to your query as quickly as possible.

   If you are not satisfied with the response you receive, you may have
   the right to contact the regulator responsible for privacy in your home
   country.

   To contact us by phone, please find the contact numbers to our customer
   support office on the last page of this policy.

Special information for users across Canada

     * 3P Learning is committed to providing access to our resources
       through an environment that is compliant with all national and
       provincial privacy requirements applicable to us, and those
       requirements that apply to our School Customers across Canada.
     * This Privacy Policy has been developed with the standards required
       to be compliant with the Alberta Freedom of Information and
       Protection of Privacy Act, the Canadian Personal Information
       Protection and Electronic Documents Act (PIPEDA), the Personal
       Information International Disclosure Protection Act (Nova Scotia)
       ("PIIDPA"), the Freedom of Information and Protection of Privacy
       Act (British Columbia) ("FIPPA") and the Municipal Freedom of
       Information and Protection of Privacy Act, Ontario ("MFIPPA").
     * Information that is located outside Canada will adhere and be
       subject to legal requirements in those foreign countries. We review
       and respond to requirements according to the laws applicable to us
       and our service providers.
     * For School Customers - Mathletics  Our customer service team in
       Canada administers student data for Mathletics for Canadian school
       customers.  Accordingly, student names remain in Canada for this
       service. The data pertaining to a student's activity within the
       platform (non-personally identifiable data) is stored in the East
       US 2 region of Microsoft Azure, and backed up in West Europe.
       Access to data is restricted to users with approved access to 3P
       applications. The School may approve teachers, administration and
       IT personnel to access information (including student information)
       held in the school account.

           Schools may request that their users in a class are identified
   by pseudonyms rather than names to access our products and resources.

           Please contact our Privacy Officer if you require additional
   information at:
           Privacy Officer, 3P Learning, 655 Parramatta Road, Leichhardt,
   NSW 2040 Australia, or privacy@3plearning.com.

           If you have any further questions or would like to contact us
   by telephone regarding the above: please visit our Contact Us page for
   details.

Special Information for users in the European Union and the United Kingdom

     * 3P Learning welcomes the EU GDPR and UK GDPR as essential
       regulations to affirm our commitment to data protection across the
       European Union and the United Kingdom. We are committed to
       ensuring:
          + Personal data is processed fairly, lawfully and in a
            transparent manner
          + Personal data is collected and processed only for specified
            and lawful purposes
          + Processed data is adequate, relevant and not excessive
          + Processed data is accurate and, where necessary, kept up to
            date
          + Personal data is not kept longer than necessary
          + Personal data is processed in accordance with an individual's
            rights
          + Personal data is kept secure
          + Personal data is not transferred to countries outside of the
            EU or the UK without adequate protection
     * The information below should be read in addition to our Privacy
       Policy, and outlines specific information relevant to certain
       aspects of our GDPR compliance.
     * 3P Learning UK Ltd is registered with the Independent Commissioners
       Office (ICO), registration reference no: Z2188515. A copy of this
       certificate can be downloaded here. 3P Learning UK Ltd is a company
       registered in England and Wales with company registration no.
       05919214 and is a trading company within the 3P Learning Group.
     * Lawfulness of processing: 3P Learning collects personal information
       in a number of contexts and for a number of purposes. Please refer
       to the "What personal information we collect", "What we will do
       with your information" and "How we collect and process your
       information" sections of the Privacy Policy. Our processing
       activities are based either on consent or legitimate interests
       pursued by 3P Learning and our school and district customers in
       delivering learning resources for use by schools, teachers, parents
       and students which are designed to improve learning outcomes and
       inspire a love of learning.
     * Is personal information transferred outside of the European Union
       or the United Kingdom? Yes, personal information in relation to
       Registrants located in the EU or the UK may be transferred outside
       of the EU or UK in two main situations:
          + User data may be uploaded to and stored on our servers located
            in the USA or Australia. For further information about where
            personal information is hosted please see our Data Privacy and
            Security FAQs
          + Additional information about Microsoft's compliance with the
            EU GDPR is available here.
          + Additional information about Amazon Web Services' compliance
            with the EU GDPR is available here.
          + In most instances, personal data about our EU and UK based
            customers is collected, accessed and managed by our sales,
            operational and customer support teams in the United Kingdom.
            Very occasionally however, such information may be shared with
            our employees in one of our offices outside of the UK e.g. to
            respond to an urgent customer support query outside of normal
            hours or for internal reporting processes. Our main offices
            outside of the EU and UK are located in Calgary, Canada and
            Sydney, Australia. To ensure appropriate safeguards exist in
            relation to such transfers, 3P Learning has implemented
            standard contractual clauses to cover the transfer of data
            relevant to EU and UK registrants to other companies within
            the 3P Group that are not located in the EU.
          + We stay up to date with regulatory developments in the EU and
            the UK to ensure that appropriate and compliant safeguards are
            in place for the transfer of any personal information outside
            of the EU or UK.
     * Additionally, please refer to information about our Hall of Fame.
     * For further information, please contact the 3P Learning Data
       Protection and Privacy Officers, whose details are as below:
       For Reading Eggs/Mathseeds products: dpo@3plearning.com
       For other products: privacy@3plearning.com

   If you have any further questions or would like to contact us by
   telephone regarding the above: please visit our Contact Us page for
   details.

More privacy information

     * For more information on privacy legislation and guidelines in your
       local jurisdiction please contact your relevant local authorities.
          + Australia: privacy.gov.au
          + Canada: priv.gc.ca/en
          + European Union: gdpr.eu
          + India: meity.gov.in/
          + New Zealand: privacy.org.nz
          + Singapore: pdpc.gov.sg
          + United Kingdom: ico.org.uk
          + USA: ftc.gov
          + South Africa: popia.co.za

Cookies & Third Party Technologies Policy

   22 April 2024

   This section explains how 3P Learning Limited and its group entities
   (3P Learning or we) use cookies and third party technologies on our
   websites (Websites), web and mobile apps, and in online products and
   services that we own, operate and distribute, including Mathletics,
   Mathseeds, Reading Eggs, Word Flyers, Writing Legends, Storyathon,
   Teachers Workshop Series and Brightpath Progress (Services). It
   explains what these technologies are and why we use them, and how to
   contact us with any questions concerning our use of cookies or third
   party technologies.

What are cookies?

   A cookie is a small file containing a string of characters that is sent
   to your computer when you visit a website. When you visit the site
   again, the cookie allows that site to recognize your browser. Cookies
   perform various tasks, including remembering your preferences, and are
   an important part of improving your experience of our Websites and
   Services.

   We use cookies and third party technologies for several reasons,
   including:
     * for technical reasons in order for our Websites and Services to
       operate;
     * to store user preferences and other information to save you time,
       or tell the web server that you have returned to a specific page;
     * to enable functionality and personalisation to provide an improved
       user experience;
     * to track and target the interests of our users (such as parents
       and/or school teachers and administrators), to help us understand
       how our Websites are being used or how effective our marketing
       campaigns are, or to help us customise our Websites for you to
       deliver customized content and promotions to customers or users
       whose behaviour indicates that they are interested in a particular
       subject area;
     * third party cookies through our Websites and Services for
       advertising, analytics and other purposes. This is described in
       more detail below.

   We do not use cookies or third party providers to engage in behavioural
   targeting of advertisements to students.

   You may manage how you accept or block cookies in the browser settings
   or settings of your device (see further below for more information).

What cookies do we use?

   When you visit our Websites, wee use the following cookies:
     * Essential website cookies.These are cookies that are required for
       the operation of our Website, Services and the use of their
       features. The information collected relates to the operation of our
       Website and Services (e.g. website scripting language and security
       tokens) and enables us to provide you with the service you have
       requested. In most cases these are session cookies and are deleted
       when you close your browser. Some may persist for up to 48 hrs to
       up to 13 months improve the experience for users that log back into
       the Services within a short range of periods of logging out.
     * Analytical / performance cookies.These cookies collect information
       on how users use our Website, for example which pages you visit
       most often, whether you receive any error messages and how you
       arrived at our website. Information collected by these cookies is
       used to improve your use of our Website and Services. These cookies
       expire after a period of inactivity.
     * Functionality cookies.These cookies are used to enhance the
       functionality of our Websites and Services, to improve your user
       experience by remembering the choices you have made when
       interacting with our websites and online products. In most cases
       these cookies are persistent cookies and remain stored, in order to
       recall your preferences, until you clear your cache.
     * Advertising cookies.These cookies are used to make advertising
       messages more relevant to the user of the Website and are based on
       the user's browser settings. They perform functions like preventing
       the same ad from continuously reappearing, ensuring that ads are
       properly displayed for advertisers, and in some cases selecting ads
       that are based on your interests. In most cases these cookies
       expire within 90 days but can persist up to 13 months. We do not
       use cookies to engage in behavioural targeting of advertisements to
       students.

Additional information about third party cookies

   Some of the third party cookies we use on our Website include:
     * Cookies to monitor web traffic and analysis services. We use Google
       Analytics, LinkedIn and Microsoft page analytics services to help
       us understand how you use the site and ways that we can improve
       your experience. Cookies may track things such as how long you
       spend on the site and the pages that you visit so we can continue
       to produce engaging content. Generally, all the information these
       cookies collect is aggregated and therefore anonymous.
     * Cookies that allow the provision of enhanced functionality and
       personalisation, such as videos.
     * Cookies used for advertising and marketing purposes to promote our
       Services and/or provide aggregated data to help us review our
       digital content. We may engage the services of Google AdWords,
       LinkedIn and Meta/Facebook.

   The data and insights we obtain from third party technologies are used
   by 3P Learning companies to help us deliver our services.

Other third party technologies

   Other third party applications and services may be used to add features
   to our Website or Servies, or to gauge the effectiveness of our website
   and marketing campaigns.  These may include but are not limited to:
     * plug ins that help us better understand our site visitors and app
       users
     * technologies to support the internal operations of our business
     * services to allow users to share content on social media platforms
       - for example, to share a news article from our public website . We
       sometimes contract third-party service providers, vendors, SDKs or
       plug ins to assist us in better understanding our site visitors and
       app users. These service providers are not permitted to use the
       information collected on our behalf except to help support the
       internal operations of our business.
     * To find out more about the third party services, refer to our Data
       Privacy and Security FAQs.

IP Addresses

   Additionally, when visitors request pages from our Websites and
   Services, 3P Learning's servers log the visitor's internet protocol
   address ("IP address"). Your IP address, browser type, browser
   language, and the date and time of your query, enable us to better
   understand and improve the usability, performance and effectiveness of
   our websites for purposes of system administration, to infer a
   visitor's geographic location, to track the use of our websites, and to
   identify a visitor when 3P Learning feels it is necessary to enforce
   compliance with our policies.

How can I manage cookies?

   Most internet browsers are set up by default to accept cookies. However
   you can manage or disable cookies and you can find instructions for the
   following browers here: Microsoft Edge, Google Chrome, Firefox and
   Safari. Keep in mind that if you use your browser settings to block all
   cookies (including necessary cookies) you may not be able to access all
   or parts of our Website and Services and some functionality may be
   restricted.

   You can find more information about cookies, including how to disable
   them at www.allaboutcookies.org.

   In addition, most advertising networks offer you a way to opt out of
   targeted advertising. If you would like to find out more information,
   please visit www.aboutads.info/choices.

   You may opt out by clicking here or if located in the European Union,
   by clicking here. Please note this does not opt you out of being served
   advertising. You may continue to receive generic advertisements.

Mobile App technologies

   Our mobile Apps deliver access to a range of learning programs. We use
   technologies to support how the App operates and to check the
   performance of the App. You can review the App details, including the
   permissions settings that you consent to, before installing the App on
   your device.

   If you have any further questions, please contact us.

Privacy Officer

   Privacy@3plearning.com

   3P Learning Ltd

   655 Parramatta Road,

   Leichhardt, Sydney,

   NSW, 2040, Australia

For Telephone details please see below:

Other Enquiries:

   Asia Pacific Australia Asia
   Telephone +61 290192800
   Fax +61 282145869 +612 9019 2800
   customerservice@3plearning.asia
   New Zealand Pakistan
   0800 375 327
   customerservice@3plearning.co.nz +92 111 44 33 55
   cs.pk@3plearning.com
   Europe, Africa and
   Middle East UK and Europe Middle East
   Existing Customers
   +44 117 370 1990
   support@3plearning.co.uk
   New Enquiries
   +44 117 370 1578
   registrations@3plearning.co.uk Existing Customers
   +44 117 370 1990
   New Enquiries
   +44 117 370 1578
   middleeast@3plearning.com
   Africa
   +27 (0)11 7068959
   customerservice@3plearning.co.za
   Across the Americas Canada Mexico and Peru
   +1 877 467 6851
   customerservice@3plearning.ca +52 557 827 9581
   info@quipus.mx
   USA Latin America
   and the Caribbean
   +1 866 387 9139
   Existing Customers
   support.usa@3plearning.com
   New Enquiries
   info.usa@3plearning.com +1 866 387 9139
   support.usa@3plearning.com

   Skip to