Policies have been updated for the following sites:

3plearning_tos                     https://www.3plearning.com/terms?locate=en-AU
3plearning_privacy                 https://www.3plearning.com/privacy?locate=en-AU
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@ -2,626 +2,3 @@ SITE: 3plearning_privacy
URL: https://www.3plearning.com/privacy?locate=en-AU URL: https://www.3plearning.com/privacy?locate=en-AU
Last updated 19 May, 2023
PDF version
Español
At 3P Learning, we value your privacy and understand the importance of keeping your personal information secure
. 
 
We have
this Privacy Policy to help you understand how we collect, store,
use and remove
the information
that
you
provide
us.
 
About 3P Learning Ltds Privacy Policy
This webpage explains our privacy and security commitments in plain language.
3P Learning is a global
provider of
e-learning resource
s
.
We produce and/or distribute
a range of online resources and
a network of
websites including but not limited to
those for the
Mathletics
,
Spellodrome
,
Reading Eggs
,
Mathseeds
,
Wordflyers
,
Writing Legends
,
Storyathon
,
Teachers Workshop Series
and
Brightpath
Progress
(collectively, the
Site
), and World Maths Day/ World Education Games branded resources and products.
 
Each product or resource, together with challenge websites for national and regional events which may use or integrate with the Site, is
owned
and
operated
by
the
3P Learning group of companies (including 3P Learning Limited, Blake eLearning and their related entities and subsidiaries) (collectively,
3P Learning
or
us
or
we
).
 
References to the Site in this Privacy Policy
include
all products and resources that we produce and /or distribute.
 
3P Learning is committed to protecting the safety and security of our registered users, including
students, teachers, school administrators and parents (collectively,
Registrants
) and we are sensitive to our Registrants concerns about the safety of the personal information provided to us. Please read this Privacy Policy carefully
in order to
understand how any personal information collected by us is used.
As a global company, our Privacy Policy has been developed
in accordance with
a range of legislation which applies to us. In addition, we have developed our privacy framework to
assist
our customers that are schools,
districts
and education bodies to
comply with
privacy legislation and regulations applicable to them and the way they manage personal information.
 
Collectively, this legislation includes,
but is not limited to
:
 
The Australian Privacy Act 1988
The New Zealand Privacy Act 1993
The United Kingdom Data Protection Act 2018 (
View 3P Learnings ICO Registration Certificate
)
The United States Childrens Online Privacy Protection Act (“COPPA”) and Rule
as administered by the Federal Trade Commission
The United States Family Educational Rights and Privacy Act (“FERPA”)
The Alberta Freedom of Information and Protection of Privacy Act
The Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”)
The Freedom of Information and Protection of Privacy Act (British Columbia) (“FIPPA”)
The Personal Information International Disclosure Protection Act (Nova Scotia) (“PIIDPA”)
The Municipal Freedom of Information and Protection of Privacy Act, Ontario (“MFIPPA”)
The Student Online Personal Information Protection Act, California (“SOPIPA”)
The EU General Data Protection Regulation (Regulation 2016/679)(“GDPR”)
The UK General Data Protection Regulation (“UK GDPR”)
The South African Protection of Personal Information Act (POPI Act).
What personal information we collect
We collect personal information to
provide
Registrants our learning products
,
services
and related information
. 
The kinds of personal information we collect depends on how you interact with us. 
We collect the following categories of personal information:
As a customer, prospective customer, or user of our Site, we may collect information such as your name, contact information including phone number and email address, school name, class year and country or state of residence or school.
 
We may also collect details of other interactions that you have with us, together with any other information that you choose to provide us with
, f
or example, through your interactions with our customer and technical support teams.
 
We do not however collect any unnecessary personal information from Registrants (for instance, information about religious beliefs).
 
It is impractical in most circumstances for you to remain anonymous, and we may not be able to interact with you,
provide
access to the Site, or answer your enquiry if we are not able to
identify
you or collect your personal information.
 
In the case of school/educational institution customers (
School Customer
), we seek consent from the School Customer to be provided with Registrant information for and on behalf of that student or teacher.
 
In the case of individual / home subscriptions (
Home Customers
) we seek consent from the Home Customer at the time of
purchasing
and registering the product to use the information collected.
Subscriptions
on behalf of
a
student
who
is a
minor, 
must
be
completed
by
the
students parent
or
legal
guardian
.
 
 
Registrants who do not give this consent (or do not have this consent provided on their behalf) cannot provide us with their personal information and cannot use the Site. You can however withdraw your consent at any time.
How we collect and process your personal information
We may collect your personal information in a number of ways, including:
directly from you (unless it is unreasonable or impracticable to do so);
from our school / educational institution customers (e.g. teachers or school administrators that purchase access to our Site for their students and teachers); or
from third parties such as our distributors (resellers and sales agents).
S
tudents registering individually and not part of a school, must give their
consent at the time of registration to provide us with their personal information such as their name, age and email address (or if they are under 13 years of age, or legally a minor in their relevant
location, a parent or guardian must consent on their behalf and provide the students personal information).
Alternatively, parents registering on behalf of their child(ren), must give their consent at the time of registration to provide us with information about them and their child(ren).
 
Teachers or administrators registering for their class or school must give their consent at the time of registration to provide us with their own name, class name, school name and their email address, as well as the names of their students.
 
We also ask for Registrants consent to use any personal information collected
in accordance with
this Privacy Policy at the time of login to our Site. If a Registrant does not wish to provide us with their consent, they cannot agree to the Site Terms and Conditions and must not use the Site.
What we will do with your information
The information collected from Registrants, customers or prospective customers may be used for the following purposes
to provide access to our products and services;
to manage prospective purchases, purchased subscriptions and payments including to provide quotes or offers.
to send a confirmation notice to the Registrant of the registration; to administer and manage accounts, including password resetting, responding to questions raised by Registrants, to contact the Registrant about any problems with the Registrants account or conduct on the Site;
to receive updates about our products and services;
to send out a 3P Learning newsletter or emails about the Site including information about current events, changes, improvements, upgrades, new product development and rules of the Site;
to publish the names of winners and high performers on the Site or in the 3P Learning newsletter and to provide results data for each Registrant or school class;
to send prizes or certificates for participation and performance on the Site;
for administrative, planning, product or service development, staff training, quality control and research purposes relating to our products and services;
for marketing purposes, but only where we have express or implied consent to contact someone or we are otherwise permitted by law to do so. Registrants may also opt out at any time by following the specific opt out instructions within the communications that we send.
Hall of Fame leaderboards: 3P Learning strives to provide a highly engaging Site for students. Given students have indicated their strong preference for their name to be shown publicly on our Sites in recognition of their achievements, we allow this but we do not allow full names (i.e. First Name and Surname) to be shown publicly. In addition, all administrative user access to any Site permits the partial (to initials only) or full anonymising (by use of a pseudonym) of names, where preferred by the user. If you have any questions about the Hall of Fame and managing the information that is disclosed, please
contact us
.
The Site does not provide students with any means to communicate directly with each other. There are no chat rooms connected with the learning resources.
Access to, and use of customer feedback forums, such as 3P Learning
Uservoice
, is designed for use by parents, teachers and other contributors who are not legally minors
.
The Site may
have
additional
features
in which
parents and teachers
can
give
their
consent
, and/or
give
consent on behalf of a student,
to
access,
disclose
or use their personal information
or learning activity information
.
 
What we will not do with your personal information
3P Learning will keep your personal information confidential and not sell or disclose your information to advertisers or any external third parties, unless:
we believe, in good faith, that we
are required to
share your information with a third party such as a regulator or court
in order to
comply with
law, regulation, legal process, court order or subpoena;
 
to enforce our Terms & Conditions or the terms of the licence granted to access and use the Site;
the disclosure is to a third party that acts on our behalf, powers certain aspects of our Sites or processes data on our behalf, such as a distributor of our products and services, the licensor or owner of a product or resource that we distribute, or to a contracted service provider;
in connection with any transaction involving our companies or assets, where another party acquires ownership or operation of the Site, in which case that successor organization will be subject to the obligations in this Privacy Policy and any contractual representations we have entered into; or
to protect the safety and security of our Registrants and our Site.
If third parties act on our behalf, we require them to hold, use and
disclose
your personal information
in accordance with
this Privacy Policy, applicable privacy obligations and our contractual obligations.
 
Generally
we will only use your information within 3P Learning, however, sometimes we
provide
data on results to government education departments, peak bodies managing or
representing
schools, or schools themselves, especially in the case of School Customers, who use the features of our products (such as performance reporting tools) for educational / teaching purposes. We will require these third parties to comply strictly with our instructions, use the information only for legitimate educational interests and not for any commercial purposes.
 
We do not sell data to advertisers (whether personal,
anonymous
or aggregated). We do not use data to engage in targeted advertising to children and we do not create or build personal profiles of students other than for the purpose of supporting authorized educational/school purposes or as otherwise specifically authorized by a parent/student or school/educational institution customer.
 
We
do
not
use
cookies
or
third party
providers to
engage in behavioural targeting of advertisements to students. For more information refer to
our
Cookies
&
Third Party
Technologies Policy.
 
How long we hold your information
We retain the personal information that we collect from and about our Registrants for as long as it is needed to provide access to the Site or to manage that Registrants account.
We take reasonable steps to delete the personal information we collect if your registration to use our Site lapses and you (or if you are under 13 or legally a minor in your relevant location, a parent or guardian may request on your behalf) opt out of receiving further communications from us, or if you ask us to delete your information. We may however retain and use personal information as necessary to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements, and we may retain and use anonymous and aggregated information for performance reporting, benchmarking and analytic purposes and for product and service improvement.
Registrants can request that their personal information be deleted by contacting the 3P Learning Data Protection and Privacy Officers as set out below:
For Reading Eggs/Mathseeds products:
dpo@3plearning.com
For other products:
privacy@3plearning.com
Updating and accessing your personal information
Registrants have a right to request a copy of the personal information we hold about them, and Registrants can also update their personal information at any time, in each case by contacting 3P Learning.
If you wish to receive a copy of this information or to update or correct information held about you, please address your request to the Privacy and Data Protection Officers. We will endeavour to deal with your request promptly.
Keeping your personal information secure
3P Learning is committed to information security. We will use all reasonable endeavours to keep the personal information we collect and use in a secure environment, and we have
implemented
appropriate technical
,
administrative
and physical security measures that are designed to protect personal information from unauthorised access, disclosure, use and modification. These measures include the encryption of personal information and the implementation of organisational measures, such as our incident response plan. As part of our privacy compliance
processes
we review these security procedures to consider appropriate
new technology
and methods and engage independent third parties to review and audit aspects of our information security.
 
We use Microsoft Azure and Amazon Web Services for data hosting and storage. Both providers are recognised for their leading approaches to data security.
Where data is hosted
(Backup)
Reading Eggs, Mathseeds, Wordflyers
AWS
US
(Australia)
Mathletics, Spellodrome
Microsoft Azure
US
(West Europe)
Writing Legends, Storyathon
Microsoft Azure
Australia
(West Europe)
Brightpath Progress
AWS
Australia
(Australia (Vic)
Further information regarding Microsoft Azure privacy and security practices, including the latest updates and compliance information, at
news.microsoft.com/security2015
and
www.microsoft.com/en-us/trustcenter/security/azure-security
.
Further information regarding Amazon Web Services privacy and security practices, including the latest updates and compliance information, can be found at
aws.amazon.com/compliance/data-privacy-faq
and
aws.amazon.com/security
We provide our personnel with training about data security and privacy, and we require all our employees and contractors to comply with this Privacy Policy and their obligations of confidentiality. We will take appropriate actions to address breaches by employees and contractors of the obligations imposed by this Privacy Policy.
Data transfers, storage and processing globally
Registrants personal information is uploaded to and stored on servers that are maintained by third party providers, Microsoft Azure and Amazon Web Services, at locations in the United States, Europe and Australia. For further information about where personal information is hosted please see our
Data Privacy and Security FAQs
.
As we operate globally, we may on occasion allow your personal information to be accessed in countries other than your own location. We may do this where data is accessed:
by companies within the 3P Group (i.e. 3P Learning Limited, Blake eLearning and their related entities and subsidiaries) for operational, administrative and compliance purposes;
by our sales, operational or global customer support teams (primarily, although not exclusively, located in Australia, the United Kingdom, the USA and Canada); or
by one of our licensors (who owns, develops and hosts a particular product) or distributors (sales agents or resellers) who requires the information to set up, service or manage a customer account;
where a copy is sent to the Registrant itself at their request.
By consenting to the collection and use of their personal information, Registrants consent to their personal information being transferred and stored in this manner.
Registrants in Canada, please refer to
Special information for users across Canada
.
 
 
Registrants in the EU
and UK
, please refer to
Special
information
for
users
in the European Union and the United Kingdom
.
 
W
e
may record, with your express consent, calls
with customers
for quality and staff training purposes. If, with your consent, we record a telephone call
for this purpose
, that recording will be stored in data centres
located
in
US
and
deleted
when no longer
required
.
 
Anonymous or aggregated information
In addition to personal information and results data, 3P Learning also collects anonymous information about Registrants and the activities of Registrants on the Site. Anonymous information is information that is not linked to the name or identity of a user. This information is used for educational performance reporting and analytics and to assist us in enhancing the learning resources. The information remains anonymous at all times.
3P Learning utilises third-party providers to power certain elements of the Companys online marketing and advertising. These service providers collect data about your activities that does not personally or directly identify you when you visit our website or the websites and online services where we display advertisements (i.e. publishers). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we and these third party service providers collect to serve you more relevant advertisements regarding 3P Learning resources (referred to as “retargeting”). We collect information about where you saw the ads and what ads you clicked on. This is data that does not personally or directly identify you. We do not engage in this type of marketing or advertising to students or children.
When agreeing to the Term and Conditions, Registrants grant us the right to use this anonymous information for our own purposes, such as the preparation of statistical reports or to improve and change the content of our products.
You can find more information on
co
okies
in our
Cookies
&
Third Party
Technologies Policy
.
 
Revision of Privacy Policy
3P Learning reserves the right to change, modify, or revise this Privacy Policy
in order to
comply with
any applicable laws, to reflect changes in our processes or for any other reason at any time. Material changes in our Privacy Policy will be communicated to Registered Users and customers, but we also encourage our Registrants to check the Privacy Policy periodically to read about any changes, modifications, or revisions. Registrants may wish to check it each time they
submit
personal information. You will be
deemed
to have consented to such variation by your continued use of the Site following any changes being made.
 
Contact Us
All requests to access, update and delete personal information as well as questions and concerns about your personal information and this Privacy Policy should be directed
as follows.
For Reading Eggs/Mathseeds products:
dpo@3plearning.com
For other products:
privacy@3plearning.com
If you have a question or a complaint you can also write to us at
 
Privacy Officer 3P Learning
,
 
655 Parramatta Road
,
 
Leichhardt, NSW
,
Australia
2040
We will
endeavor
to respond to your query as quickly as possible.
 
If you are not satisfied with the response you receive, you may have the right to contact the regulator responsible for privacy in your home country.
To contact us by phone, please find the contact numbers to our customer support office on this
page
.
 
Special information for users across Canada
3P Learning is committed to providing access to our resources through an environment that is compliant with all national and provincial privacy requirements applicable to us, and those requirements that apply to our School Customers across Canada.
This Privacy Policy has been developed with the standards required to be compliant with the Alberta Freedom of Information and Protection of Privacy Act, the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the Personal Information International Disclosure Protection Act (Nova Scotia) (“PIIDPA”), the Freedom of Information and Protection of Privacy Act (British Columbia) (“FIPPA”) and the Municipal Freedom of Information and Protection of Privacy Act, Ontario (“MFIPPA”).
Information that is located outside Canada will be subject to legal requirements in those foreign countries and may be subject to access requests from foreign governments, courts, law enforcement officials and national security authorities, according to the laws applicable to us and our service providers.
For School Customers Mathletics
  Our customer
service team in Canada administers student data for Mathletics for Canadian school customers.  Accordingly, student names remain in Canada for this service. The data pertaining to a students activity within the platform (non-personally identifiable data) is stored in the East US 2 region of Microsoft Azure, and backed up in West Europe.  Access to data is restricted to users with approved access to 3P applications. The School may approve teachers, administration and IT personnel to access information (including student information) held in the school account.
 
        Schools may request that their users in a class are identified by pseudonyms rather           than names to access our products and resources.
 
        Please contact our Privacy Officer if you require
additional information at:
        Privacy Officer, 3P Learning, 655 Parramatta Road, Leichhardt, NSW 2040 Australia,            or
privacy@3plearning.com
.  
        If you have any further questions or would like to contact us by telephone regarding          the above: please visit our
Contact Us
page for details.
Special Information for users in the European Union and the United Kingdom
3P Learning welcomes the EU GDPR and UK GDPR as essential regulations to affirm our commitment to data protection across the European Union and the United Kingdom. We are committed to ensuring:
Personal data is processed fairly, lawfully and in a transparent manner
Personal data is collected and processed only for specified and lawful purposes
Processed data is adequate, relevant and not excessive
Processed data is accurate and, where necessary, kept up to date
Personal data is not kept longer than necessary
Personal data is processed in accordance with an individuals rights
Personal data is kept secure
Personal data is not transferred to countries outside of the EU or the UK without adequate protection
The information below should be read in addition to our Privacy Policy, and outlines specific information relevant to certain aspects of our GDPR compliance.
3P Learning UK Ltd is registered with the Independent Commissioners Office (ICO), registration reference no: 
Z2188515. 
A copy of this certificate can be downloaded 
here
. 3P Learning UK Ltd is a company registered in England and Wales with company registration no. 05919214 and is a trading company within the 3P Learning Group.
Lawfulness of processing: 3P Learning collects personal information in a number of contexts and for a number of purposes. Please refer to the “What personal information we collect”, “What we will do with your information” and “How we collect and process your information” sections of the Privacy Policy. Our processing activities are based either on consent or legitimate interests pursued by 3P Learning and our school and district customers in delivering learning resources for use by schools, teachers, parents and students which are designed to improve learning outcomes and inspire a love of learning.
Is personal information transferred outside of the European Union or the United Kingdom? Yes, personal information in relation to Registered Users and customers located in the EU or the UK may be transferred outside of the EU or UK in 2 main situations:
User data may be uploaded to and stored on our servers located in the USA or Australia. For further information about where personal information is hosted please see our
Data Privacy and Security FAQs
Additional information about Microsofts compliance with the EU GDPR is available
here
.
Additional information about Amazon Web Services compliance with the EU GDPR is available
here
.
In most instances, personal data about our EU and UK based customers is collected, accessed and managed by our sales, operational and customer support teams in the United Kingdom. Very occasionally however, such information may be shared with our employees in one of our offices outside of the UK e.g. to respond to an urgent customer support query outside of normal hours or for internal reporting processes. Our main offices outside of the EU are located in Calgary, Canada and Sydney, Australia. To ensure appropriate safeguards exist in relation to such transfers, 3P Learning has implemented
standard contractual clauses
to cover the transfer of data relevant to EU and UK registrants to other companies within the 3P Group that are not located in the EU.
We stay up to date with regulatory developments in the EU and the UK to ensure that appropriate and compliant safeguards are in place for the transfer of any personal information outside of the EU or UK.
Additionally, please refer to information about our Hall of Fame.
For further information, please contact the 3P Learning Data Protection and Privacy Officers, whose details are as below:
For Reading Eggs/Mathseeds products:
dpo@3plearning.com
For other products:
privacy@3plearning.com
If you have any further questions or would like to contact us regarding the above: please visit our
Contact Us
page for details.
More privacy information
For more information on privacy legislation and guidelines in your local jurisdiction please contact your relevant local authorities.
Australia:
privacy.gov.au
Canada:
priv.gc.ca/en
European Union:
ec.europa.eu/justice_home/fsj/privacy
India:
mit.gov.in/default.aspx
New Zealand:
privacy.org.nz
Singapore:
mica.gov.sg
United Kingdom:
ico.org.uk
USA:
ftc.gov
South Africa:
popia.co.za
Cookies & Third Party Technologies Policy
1 June 2023
T
his section explains how 3P Learning
Limited and its group entities (
3P Learning
or
we
)
use cookies and
third party
technologies on our websites (
Websites
) and in online products and services that we own,
operate
and/or distribute, including Mathletics,
Mathseeds
, Reading Eggs,
Word Flyers, Writing Legends,
Storyathon
,
Teachers Workshop Series
and
Brightpath
Progress
(
Services
). It explains what these technologies are and why we use them, and how to contact us with any questions concerning our use of cookies or
third party
technologies.
What are cookies?
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies perform various tasks, including remembering your preferences, and are an important part of improving your experience of our Websites and Services.
There are three main types of cookies:
Session cookies:
specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you dont have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
Persistent cookies:
record information about your preferences and are stored in your browser cache or mobile device; and
Third party cookies:
placed by someone other than us which may gather data across multiple websites or sessions.
We use cookies and third party technologies for several reasons, including:
for technical reasons in order for our Websites and Services to operate;
to store user preferences and other information to save you time, or tell the web server that you have returned to a specific page;
to enable functionality and personalisation to provide an improved user experience;
to track and target the interests of our users (such as parents and/or school teachers and administrators), to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you to deliver customized content and promotions to customers or users whose behaviour indicates that they are interested in a particular subject area;
third party cookies through our Websites and Services for advertising, analytics and other purposes. This is described in more detail below.
We
do not
use cookies or third party providers to engage in behavioural targeting of advertisements to students.
What cookies do we use?
We use the following cookies:
Essential website cookies.
These are cookies that are required for the operation of our Website, Services and the use of their features. The information collected relates to the operation of our Website and Services (e.g. website scripting language and security tokens) and enables us to provide you with the service you have requested. In most cases these are session cookies and are deleted when you close your browser. Some may persist for up to 48 hrs to improve the experience for users that log back into the Services within a short period of logging out.
Analytical / performance cookies.
These cookies collect information on how users use our Website, for example which pages you visit most often, whether you receive any error messages and how you arrived at our website. Information collected by these cookies is used to improve your use of our Website and Services. These cookies expire after a period of inactivity.
Functionality cookies.
These cookies are used to enhance the functionality of our Websites and Services, to improve your user experience and to make your visits more tailored and enjoyable, by remembering the choices you have made when interacting with our websites and online products. In most cases these cookies are persistent cookies and remain stored, in order to recall your preferences, until you clear your cache.
Advertising cookies.
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. In most cases these cookies expire within 90 days.
We do not use cookies to engage in behavioural targeting of advertisements to students
.
 
Additional information about third party cookies
Some of the third party cookies we use on our Website include:
Cookies to monitor web traffic and analysis services. We use Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. All the information these cookies collect is aggregated and therefore anonymous. You can find more information about Google Analytics at the following links: Marketing Platform Google and Safeguarding your data.
Cookies that allow the provision of enhanced functionality and personalisation, such as videos. We use services like Wistia and WalkMe to power some of these features on our Website and in our Services.
Cookies used for advertising and marketing purposes to promote our Services, including but not limited to Google AdWords, LinkedIn and Facebook.
Other third party technologies
Other
third party
applications and services may be used to add features to our
Website
or Servies, or to gauge the effectiveness of our website and marketing camp
aigns. 
T
h
ese
may include but are not limited to:
 
services
to allow users to share content on social media platforms
 
t
hird-party speech recognition services
 
p
lug ins that help us better understand our side visitors and app users
 
t
echnologies to support the internal operations of our business 
 
Specifically, some features in our Websites and products use third-party speech recognition service provider
Soapbox Labs
 (https://www.soapboxlabs.com) Soapbox Labs delete the audio files we send them after processing.
We sometimes contract third-party service providers, vendors, SDKs or plug ins to assist us in better understanding our site visitors and app users. These service providers link such as Salesforce and Zoho, are not permitted to use the information collected on our behalf except to help support the internal operations of our business.
IP Addresses
Additionally, when visitors request pages from our Websites and Services, 3P Learnings servers log the visitors internet protocol address (“
IP address
”). Your IP address, browser type, browser language, and the date and time of your query, enable us to better understand and improve the usability, performance and effectiveness of our websites for purposes of system administration, to infer a visitors geographic location, to track the use of our websites, and to identify a visitor when 3P Learning feels it is necessary to enforce compliance with our policies.
How can I manage cookies?
Most internet browsers are set up by default to accept cookies.
However
you can manage or disable cookies and you can find instructions for the following
browers
here:
Microsoft Edge,
Google Chrome
,
Firefox
and
Safari
. Keep in mind that if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our Website and Services and some functionality may be restricted.
You can find more information about cookies, including how to disable them at
www.allaboutcookies.org
.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit
www.aboutads.info/choices
.
You may opt out by clicking
here
or if located in the European Union, by clicking
here
. Please note this does not opt you out of being served advertising. You may continue to receive generic advertisements.
Contact Us
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@ -2,127 +2,3 @@ SITE: 3plearning_tos
URL: https://www.3plearning.com/terms?locate=en-AU URL: https://www.3plearning.com/terms?locate=en-AU
Last updated 22 June, 2022
English
Español
The Fine Print
This page outlines the General Conditions of access to and use of all 3P Learning resources, online programs and related events.
Acknowledgment and acceptance of General Conditions
The global network of 3P Learning websites and resources, including but not limited to our websites and digital learning resources for the
Mathletics
,
Spellodrome
,
Readiwriter
,
Reading Eggs
,
Mathseeds
,
Wordflyers,
World Maths Day and World Education Games brands, together with challenge websites for national and regional events which may use or integrate with some of the aforementioned websites, as well as 3P Learning Uservoice and feedback forums (collectively, the Site) are owned and operated by 3P Learning Ltd and/or its subsidiaries and/or licensors (collectively we or us).
The Site refers to any and all access to 3P Learning websites and resources, via static or mobile devices, in either native or mobile application format. Your access to and use of the Site (collectively, your Access) is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers contained or referred to on this page (General Conditions). Your Access to the Site constitutes your agreement to be bound by the General Conditions and that agreement may be enforced by us. If you do not agree with any of these General Conditions, you must cease using the Site.
These General Conditions apply to all users, regardless of whether a licence to Access the Site has been purchased by a school / educational institution on behalf of students and teachers, or directly by a student or parent. In the case of students who are minors, permission must be sought by that students school or parent / guardian (as applicable) before that student is provided with Access to the Site.
We reserve the right, at our discretion, to revise, amend and update the General Conditions at any time effective on the date of posting to the Site of the new and amended provisions.
Privacy
By agreeing to these General Conditions, you agree to the terms of our
Privacy Policy
, which is expressly incorporated herein. Before using the Site, please carefully review our
Privacy Policy
. All personal information provided to us as a result of your Access will be handled in accordance with our
Privacy Policy
, and by Accessing the Site, or allowing your child/student to Access the Site, you consent to the collection, storage, use and dissemination of your personal information in accordance with this
Privacy Policy
.
Ownership of content
The Site, including without limitation all materials displayed on or produced through the Site, information, text, illustrations, graphics, video, sound recordings, software including the code comprising or used to operate the Site, functions, tools, results derived from the use of software and tools, data collected from Access to the Site, names, logos and trade marks on the Site (collectively, Content) and the intellectual property therein belong to us and are protected by copyright, trade mark, trade secrets and other intellectual property laws unless expressly indicated otherwise on the Site.
You must not modify, copy, reproduce, republish, frame, reverse engineer, download onto a computer, upload to a third party, post, transmit or distribute this Content in any way except in accordance with applicable law, these General Conditions or with our express prior written consent.
User Generated Content
Certain Sites and products may allow registered users to submit content through, or post content on, the Site (User Generated Content or “UGC”). For example, audio recordings of phonemes within the Readiwriter Phonics product (where students repeat and record letter sounds within the product), or feedback about our products through our customer feedback forums, such as 3P Uservoice.
If you make any UGC available through our Site, you give us permission to use, copy, modify, adapt, display and distribute that content for the purposes of (i) you and your teacher/school utilising a feature or function of the relevant product or Site; (ii) for administrative, planning, product improvement, quality control and academic or research purposes relating to our products and services, and/or (iii) otherwise in accordance with the restrictions outlined in these General Conditions and in accordance with our privacy policy. This permission is irrevocable and without payment or attribution. Unless otherwise specified, by making UGC available through the Site, you grant us a worldwide, non-exclusive, perpetual, royalty free, sublicensable and transferable licence to use any such content in whole or in part. You are not giving up your ownership rights in your UGC, however, if you make UGC available through our Site or product, you do give us permission to use it in accordance with these General Conditions.
Access to audio recordings by students for the purposes of (i) above, is restricted to the registered user/student that recorded the audio and their teacher/nominated school administrator, where access to the product has been purchased as part of a school subscription, and in all cases, only behind the product login. Parents may access stored recordings via their childs login or with a parent login, when available.
Your name and comments, suggestions and other feedback about our products, made through our feedback forums including 3P Learning Uservoice, may be viewed by other customers and users registered to participate in those feedback forums. If you would prefer to submit feedback to us directly, please contact your account manager or at
www.3plearning.com/contact
If you are going to make content available through our Site, it must not be offensive or inappropriate, and it must not infringe or violate the rights of any third party.
We reserve the right to take down or delete any UGC at our discretion.
User Code of Conduct and Access Rights
Any user, including, students or teachers, found to be in breach of these General Conditions, acting in a manner that we deem to be inappropriate or inconsistent with the spirit of these General Conditions (e.g. submitting fraudulent results), or that is unlawful or prohibited by any laws applicable to the Site, may have their Access to the Site revoked.
You must not access or use the Site or the Content in any manner or for any purpose which is illegal or prohibited by any laws that apply to you, violates our rights in any way, or is prohibited by the General Conditions.
Users of the Site must protect their usernames and passwords from unauthorised use. If you suspect any unauthorized use of your account, please notify us immediately.
You must not use the Content for commercial purposes without first obtaining our express written authority.
You must take your own precautions to ensure that the process, which you employ for accessing the Site, does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage your own computer system. We do not accept responsibility for any interference or damage to your own computer system or data, which arises in connection with your Access.
The Site and our Content is continuously evolving. We reserve the right to delete, modify, change, evolve and improve existing Content, including curriculum, product features and tools, at any time without notice or consent.
A paid subscription to any 3P Learning resource permits the subscribed user access to the resource in its native format across both static and mobile devices. We reserve the right to levy additional charges for access to resources outside of this limitation. In some cases, additional subscription charges may be levied for non-native access, premium additional content, printed content, mobile device access to standalone components of 3P Learning resources as well as special 3P Learning educational events or competitions.
Copyright
Copyright in this Site (including without limitation all content, text, graphics, logos, icons, sound recordings, video, software and downloadable / printable files, worksheets, workbooks and resources) is owned or licensed by us.
Other than for the purposes of, and subject to the conditions prescribed under copyright law applicable to you (for example the Australian Copyright Act 1968 (Cth) or similar legislation which applies in your location), or except as expressly authorised by these General Conditions, you may not in any form or by any means:
adapt, reproduce, communicate, store, distribute, print, display, perform, publish or create derivative works from any part of this Site; or
commercialise any information, products or services obtained from any part of this Site.
Reproducing resources in hard copy: Where copyright legislation in a location includes a remunerated scheme to permit educational institutions to photocopy or print any part of the Site, we (or the owner of the copyright material) will claim remuneration under that scheme where such resources (for example, but without limitation, our worksheets, workbooks or other resources that can be used in hardcopy format) are printed or photocopied by, or on behalf of, educational institutions (e.g. by teachers for use in the classroom or by students or where teachers direct students to print or photocopy worksheets for use by students at school). This may lead to an increase in the fees for educational institutions to participate in the relevant scheme.
Individual Licences (“Home Subscriptions”)
Access to, and use of, 3P Learning resources is subject to our terms of use and privacy policy.
Home subscription licenses are for individual, non-commercial purposes. Each license provides access to the relevant resource for a nominated student.
Term of Subscription and Renewal:
Home subscriptions are provided on an auto-renewing basis to ensure continued access to and use of the relevant resources. Home subscriptions have a one (1), six (6) or 12 month minimum initial term that automatically renews for consecutive periods of the same length (each a renewal term) unless notice of cancellation is provided prior to the expiry of the initial term or any renewal term. We will automatically charge your nominated account using the payment method on file for each renewal term. We do not provide refunds to users who cancel part way through the initial term or any renewal term of a subscription (subject to our returns/refunds policy below). You can manage and make changes to your subscription by logging into your account.
Pricing:
Fees and charges for your home subscription are detailed at the point of purchase. For each renewal term your payment details will be automatically charged the then current fees for the licence type you have selected, continuing on a recurring basis until you cancel your subscription. Promotional pricing, discounts and free trials only apply for the period specified and will commence on the purchase date unless otherwise agreed. At the end of the promotional period, your fees will revert to the then current fees for the licence type you have selected. All taxes are detailed in the tax invoice provided to the customer.
Delivery of products and services:
Access to web-delivered services is provided immediately upon processing of payment.
Product access and use:
Users are responsible for their own costs associated with accessing the product, e.g. internet usage charges, data costs and computer / smartphone equipment costs. It is the responsibility of the user to ensure their device and internet access is sufficient to access the relevant product.
Parents are able to change the year level/grade level of their childs course up to six times a year.
Customer Service / Refunds Policy:
All goods/services supplied will be in good working order. All faulty goods will be exchanged for a working version at no additional cost to the client or the purchase price will be refunded. For Mathletics home subscriptions we offer a no-questions-asked 10 day money back guarantee, commencing on the day of purchase of the initial subscription term. No refunds will be offered after this time except in the event the goods/services are faulty and cannot be repaired or replaced, or otherwise in accordance with applicable statutory consumer protection laws.
Consumer Purchasing Information Policy:
All payments are completed using PCI compliant payment gateways, over a secure internet connection using strong cryptography and security protocols. Digital certificates are used to maximise security when receiving payment information. Purchasing information provided from online transactions is used for cart tracking, subscription billing, subscription management and accounting purposes only.
School Subscriptions
For our school / educational institution customers (School Customers) that purchase licenses on behalf of students and teachers, we enter into additional, specific terms at the time of purchase (Purchase Terms). Access by the School Customer and its teachers and students is governed by these Purchase Terms in addition to our General Conditions.
Disclaimer and Limitation of Liability
Although we have no reason to believe that any information contained in this Site is inaccurate, we do not warrant the accuracy, adequacy or completeness of the information except where warranties are made non-excludable by applicable legislation.
We do not accept responsibility for loss suffered as a result of your reliance on the accuracy or currency of information contained in this Siteexcept where such liability is made non-excludable by applicable legislation. We and our directors, officers, agents, employees and contractors do not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free or free of viruses. The Content is provided “as is” without warranties of any kind, express or implied, including as to accuracy, timeliness and completeness except where warranties are made non-excludable by applicable legislation.
Neither we nor our directors, officers, agents, employees or contractors will be liable for any loss or damage, however arising (whether in negligence or otherwise), in connection with your Access, the Content or any omissions from the Content, except where liability is made non-excludable by applicable legislation.
Indemnity
You agree to indemnify us and our directors, officers, agents, employees and contractors and keep us and all of them indemnified, against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by you of the General Conditions, or reliance by you on any information obtained through the Site or your Access to the Site.
Trade Marks
Except where otherwise specified, any word or device to which the TM or ® symbol is attached, is a trademark in which we claim proprietary rights. We also assert all our trademark rights under the common law or otherwise. If you use any of our trademarks in reference to our activities, products or services, you must include a statement attributing that trademark to us. You must not use any of our trademarks:
in or as the whole or part of your own trade marks;
in connection with activities, products or services which are not ours;
in a manner which may be confusing, misleading or deceptive;
in a manner that disparages us or our information, products or services (including this Site).
Termination
We may terminate access to this Site at any time without notice. The General Conditions will nevertheless survive any such termination.
Links to Other Websites and Third Party Tools
The Site may contain links to third party sites (Linked Sites). Linked Sites are not under our control and we are not responsible for the content of any. We provide these hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the Linked Site by us or by our directors, officers, agents, employees and contractors. You link to any Linked Site or subsequent site entirely at your own risk.
Neither we nor our directors, officers, agents, employees and contractors give any representation or warranty as to the reliability, accuracy or completeness of any Linked Sites or subsequent sites, nor do they or we accept any responsibility arising in any way for errors in, or omissions from any Linked Sites or subsequent sites.
Certain aspects of our Sites can be used in connection with third party software, applications, products and platforms (“Third Party Tools”) and may be subject to additional terms of use between you and the applicable Third Party Tool provider(s).
General
We do not accept any liability for any failure to comply with the General Conditions where the failure is due to circumstances beyond our reasonable control.
Our failure to act in a particular circumstance does not waive our ability to act with respect to that circumstances or similar circumstances.
However, if we expressly waive any rights available to us under these General Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
If any of the General Conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will nevertheless continue in full force.
Cookies
For information about the cookies we use, please refer to our
cookies page
.
Challenges and Competitions
From time to time, we host or operate challenges and competitions within the Site, which may be supported by third party sponsors. Challenges are designed to encourage school and student participation in a fun and engaging online learning event. We are thrilled that so many students from around the world are participating in the variety of events we support, and encourage you all to continue to join in. These General Conditions, including the
3P Learning Privacy Policy
, govern challenges and competitions, in addition to any other terms and conditions in place specifically for the relevant challenge or competition.
The Hall of Fame or leaderboard for a challenge or competition does not determine the final result. After the event, we will verify all results. We have the right, at our complete discretion, to determine the final positions of all participants and the winners of all categories.
Participants who do not comply with these General Conditions, may be removed from the Hall of Fame or disqualified from the competition at any time, and we will use our complete discretion as to whether or not removal or disqualification occurs.
Students, classes and schools may be required by us to provide proof of age and to sign a declaration that they individually and collectively participated without assistance from any other person, software, hardware or device.
Any students, classes or schools intentionally misusing the Site be disqualified or removed from the Hall of Fame of the competition or challenge at any time. Examples of misuse include but are not limited to computer hacking of the Site, posting fraudulent results, using computer scripts to improve responses, scores or otherwise.
We may, at our complete discretion, remove from competition any students, classes and schools not participating in courses or on content appropriate for their age. Prizes advertised for a challenge or competition may be substituted, for something of equivalent value, as determined by us or the prize provider at our complete discretion.
Governing Law
The laws in force in New South Wales, Australia, govern these General Conditions. You agree to submit to the exclusive jurisdiction of the courts in New South Wales, Australia. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of these General Conditions is taking place or originating.
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