830 lines
42 KiB
Plaintext
830 lines
42 KiB
Plaintext
SITE: 3plearning_privacy
|
|
URL: https://www.3plearning.com/privacy?locate=en-AU
|
|
|
|
|
|
Privacy Policy
|
|
|
|
Last updated 22 April, 2024
|
|
|
|
PDF version Español
|
|
|
|
From the 3P Privacy Office
|
|
|
|
Dear Teachers, Parents and Friends,
|
|
Our learning activities are designed for education purposes. We seek to
|
|
harness the best elements of online learning to support educators and
|
|
motivate children to succeed in reading, writing and mathematics.
|
|
Our privacy policy has been reissued to add detail on updated product
|
|
features.
|
|
For the student users subscribed to Reading Eggs or Writing Legends, we
|
|
added details on the features of free-text response activities and
|
|
reading activities (school subscriptions only). Any personal
|
|
information made available to us in our programs is only for education
|
|
purposes and to deliver our engaging learning programs.
|
|
Our Data Privacy and Security FAQs and Cookies and Third Party
|
|
Technologies Policy have also been updated with added detail on how
|
|
website analytics are used and can be managed by users.
|
|
Thank you for being part of better ways to learn!
|
|
If you have questions about our policy, please contact us at
|
|
privacy@3plearning.com
|
|
3P Privacy Office
|
|
(22 April 2024)
|
|
|
|
|
|
At 3P Learning, we value your privacy and understand the importance of
|
|
keeping your personal information secure. We have this Privacy Policy
|
|
to help you understand how we collect, store, use and remove the
|
|
information that you provide us.
|
|
|
|
About 3P Learning Ltd's Privacy Policy
|
|
|
|
This policy explains our privacy and security commitments in plain
|
|
language.
|
|
* 3P Learning is a global provider of e-learning resources. We
|
|
produce a range of online resources and a network of websites
|
|
including Mathletics,Spellodrome,Reading
|
|
Eggs,Mathseeds,Wordflyers,Writing Legends,Storyathon,Teachers
|
|
Workshop Series and Brightpath Progress (collectively, the `Site'),
|
|
and World Maths Day/ World Education Games branded resources and
|
|
products.
|
|
* Each product or resource, together with challenge websites for
|
|
national and regional events which may use or integrate with the
|
|
Site, is owned and operated by the 3P Learning group of companies
|
|
(including 3P Learning Limited, Blake eLearning and their related
|
|
entities and subsidiaries) (collectively, `3P Learning' or `us' or
|
|
`we').
|
|
* References to the Site in this Privacy Policy include all 3P
|
|
Learning products and resources that we produce and distribute.
|
|
* 3P Learning is committed to protecting the safety and security of
|
|
our registered users, including students, teachers, school
|
|
administrators and parents (collectively,Registrants) and we are
|
|
sensitive to concerns about the safety of the personal information
|
|
provided to us. Please read this Privacy Policy carefully in order
|
|
to understand how any personal information collected by us is used.
|
|
* As a global company, our Privacy Policy has been developed in
|
|
accordance with a range of legislation which applies to us. In
|
|
addition, we have developed our privacy framework to assist our
|
|
customers that are schools, districts and education bodies to
|
|
comply with privacy legislation and regulations applicable to them
|
|
and the way they manage personal information.
|
|
* Collectively, this legislation includes, but is not limited to:
|
|
+ The Australian Privacy Act 1988
|
|
+ The New Zealand Privacy Act 1993
|
|
+ The United Kingdom Data Protection Act 2018 (View 3P
|
|
Learning's ICO Registration Certificate)
|
|
+ The United States Children's Online Privacy Protection Act
|
|
("COPPA") and Rule
|
|
as administered by the Federal Trade Commission
|
|
+ The United States Family Educational Rights and Privacy Act
|
|
("FERPA")
|
|
+ The Alberta Freedom of Information and Protection of Privacy
|
|
Act
|
|
+ The Canadian Personal Information Protection and Electronic
|
|
Documents Act ("PIPEDA")
|
|
+ The Freedom of Information and Protection of Privacy Act
|
|
(British Columbia) ("FIPPA")
|
|
+ The Personal Information International Disclosure Protection
|
|
Act (Nova Scotia) ("PIIDPA")
|
|
+ The Municipal Freedom of Information and Protection of Privacy
|
|
Act, Ontario ("MFIPPA")
|
|
+ The Student Online Personal Information Protection Act,
|
|
California ("SOPIPA")
|
|
+ The EU General Data Protection Regulation (Regulation
|
|
2016/679)("GDPR")
|
|
+ The UK General Data Protection Regulation ("UK GDPR")
|
|
+ The South African Protection of Personal Information Act
|
|
(`POPI Act').
|
|
|
|
What personal information we collect
|
|
|
|
* We collect personal information to provide Registrants our learning
|
|
products, services and related information. The kinds of personal
|
|
information we collect depends on how you interact with us.
|
|
|
|
* We collect the following categories of personal information:
|
|
+ As a customer, prospective customer, or user of our Site, we
|
|
may collect information such as your name, contact information
|
|
including phone number and email address, school name, class
|
|
year and country or state of residence or school.
|
|
+ We may also collect details of other interactions that you
|
|
have with us, together with any other information that you
|
|
choose to provide us with, for example, through your
|
|
interactions with our customer and technical support teams.
|
|
+ We do not however collect any unnecessary personal information
|
|
from Registrants (for instance, information about religious
|
|
beliefs).
|
|
+ It is impractical in most circumstances for you to remain
|
|
anonymous, and we may not be able to interact with you,
|
|
provide access to the Site, or answer your enquiry if we are
|
|
not able to identify you or collect your personal
|
|
information.
|
|
+ In the case of school/educational institution customers
|
|
(School Customer), we seek consent from the School Customer to
|
|
be provided with Registrant information for and on behalf of
|
|
that student or teacher.
|
|
+ In the case of individual / home subscriptions (Home
|
|
Customers) we seek consent from the Home Customer at the time
|
|
of purchasing and registering the product to use the
|
|
information collected from them (including the student).
|
|
Subscriptions on behalf of a student who is a minor must be
|
|
completed by the student's parent or legal guardian.
|
|
|
|
* Registrants who do not give this consent (or do not have this
|
|
consent provided on their behalf) cannot provide us with their
|
|
personal information and cannot use the Site. You can however
|
|
withdraw your consent at any time.
|
|
|
|
How we collect and process your personal information
|
|
|
|
* We may collect your personal information in a number of ways,
|
|
including:
|
|
+ directly from you (unless it is unreasonable or impracticable
|
|
to do so);
|
|
+ from our School Customer (e.g. teachers or school
|
|
administrators that purchase access to our Site for their
|
|
students and teachers); or
|
|
+ from third parties such as our distributors (resellers and
|
|
sales agents).
|
|
|
|
General contact
|
|
|
|
* You may provide us with personal information when you contact us
|
|
via our websites, by email or by phone or through feedback surveys.
|
|
The information you provide will assist us in responding to your
|
|
enquiry, or you may provide information anonymously.
|
|
|
|
Personal information for account subscription
|
|
|
|
* For Home Customers, the parent or carer registering on behalf of
|
|
their child(ren), must give their consent at the time of
|
|
registration to provide us with information about them and their
|
|
child(ren) to use our Services. We are unable to provide access to
|
|
Services to students under 13 years of age or who are legally a
|
|
minor in their relevant location, without the parent or carer
|
|
providing consent and details to administer the account
|
|
subscription.
|
|
* For School Customers: Teachers or administrators registering for
|
|
their class or school must give their consent at the time of
|
|
registration to provide us with their own name, class name, school
|
|
name and their email address to administer the school / education
|
|
institution's account, as well as student details (name, class, and
|
|
age).
|
|
* We also ask for Registrants' consent to use any personal
|
|
information collected in accordance with this Privacy Policy at the
|
|
time of login to our Site. If a Registrant does not wish to provide
|
|
us with their consent, they are unable agree to the Site Terms and
|
|
Conditions and must not use the Site.
|
|
|
|
Personal information within in-program access
|
|
|
|
* The personal information or identifiers provided to us from the
|
|
parent or teacher will be used in our programs to deliver our
|
|
Services.
|
|
* The learning activities in our education programs may also allow
|
|
personal information to be collected and processed as follows:
|
|
+ Students and teachers may access learning activities that
|
|
allow a free-text response to be entered, for example,
|
|
educational book review, writing exercises, or to note
|
|
learning outcomes. The information may be viewed by the
|
|
subscribed Registrants within their account permissions. The
|
|
teacher or parent may give additional consents for competition
|
|
activities that we administer.
|
|
+ Students may access learning activities for reading practice.
|
|
Our program may collect voice-recordings of a student where a
|
|
teacher has assigned a reading practice tasks (school
|
|
customers only). Audio files can be deleted at any time and
|
|
are automatically deleted after 24 months.
|
|
* In circumstances personal information is entered by the user,
|
|
consent is given by School or Home Customer to 3P Learning to use
|
|
the information to deliver and these learning activities.
|
|
* For School Customers, we do not enable additional services from
|
|
third parties (such as class administration services) to collect or
|
|
use personal information unless you have agreed to receive those
|
|
services. In those circumstances the terms of the third party in
|
|
relation to the collection and use of personal information will
|
|
also apply.
|
|
|
|
Careers
|
|
|
|
* You may provide us with personal information as an applicant,
|
|
contractor or employee to discuss roles and careers at 3P Learning.
|
|
You will receive our employer privacy statement and we will only
|
|
use personal information for those discussions.
|
|
|
|
What we will do with your information
|
|
|
|
* The information collected from Registrants, customers or
|
|
prospective customers may be used for the following purposes:
|
|
+ to provide access to our products and services;
|
|
+ to manage prospective purchases, purchased subscriptions and
|
|
payments including to provide quotes or offers.
|
|
+ to send a confirmation notice to the Registrant of the
|
|
registration; to administer and manage accounts, including
|
|
password resetting, responding to questions raised by
|
|
Registrants, to contact the Registrant about any problems with
|
|
the Registrant's account or conduct on the Site;
|
|
+ to receive updates about our products and services;
|
|
+ to send out a 3P Learning newsletter or emails about the Site
|
|
including information about current events, changes,
|
|
improvements, upgrades, new product development and rules of
|
|
the Site;
|
|
+ to publish the names of winners and high performers on the
|
|
Site or in the 3P Learning newsletter and to provide results
|
|
data for each Registrant or school class;
|
|
+ to send prizes or certificates for participation and
|
|
performance on the Site;
|
|
+ for administrative, planning, product or service development,
|
|
staff training, quality control and research purposes relating
|
|
to our products and services;
|
|
+ for marketing purposes, but only where we have express or
|
|
implied consent to contact someone or we are otherwise
|
|
permitted by law to do so. Registrants may also opt out at any
|
|
time by following the specific opt out instructions within the
|
|
communications that we send.
|
|
* Hall of Fame leaderboards: 3P Learning strives to provide a highly
|
|
engaging Site for students. Given students have indicated their
|
|
strong preference for their name to be shown publicly on our Sites
|
|
in recognition of their achievements, we allow this - but we do not
|
|
allow full names (i.e. First Name and Surname) to be shown
|
|
publicly. In addition, all administrative user access to any Site
|
|
permits the partial (to initials only) or full anonymising (by use
|
|
of a pseudonym) of names, where preferred by the user. If you have
|
|
any questions about the Hall of Fame and managing the information
|
|
that is disclosed, please contact us.
|
|
* The Site does not provide students with any means to communicate
|
|
directly with each other. There are no chat rooms connected with
|
|
the learning resources. Access to, and use of customer feedback
|
|
forums or our professional online communities, are designed and
|
|
limited for use by parents, educators and/or other contributors who
|
|
are not legally minors.
|
|
* The Site may have additional features in which parents and teachers
|
|
can give their consent, and/or give consent on behalf of a student,
|
|
to access, disclose or use their personal information or learning
|
|
activity information.
|
|
|
|
What we will not do with your personal information
|
|
|
|
* 3P Learning will keep your personal information confidential and
|
|
not sell or disclose your information to advertisers or any
|
|
external third parties, unless:
|
|
+ we believe, in good faith, that we are required to share your
|
|
information with a third party such as a regulator or court in
|
|
order to comply with law, regulation, legal process, court
|
|
order or subpoena;
|
|
+ to enforce our Terms & Conditions or the terms of the licence
|
|
granted to access and use the Site;
|
|
+ the disclosure is to a third party that acts on our behalf,
|
|
powers certain aspects of our Sites or processes data on our
|
|
behalf, such as a distributor of our products and services,
|
|
the licensor or owner of a product or resource that we
|
|
distribute, or to a contracted service provider;
|
|
+ in connection with any transaction involving our companies or
|
|
assets, where another party acquires ownership or operation of
|
|
the Site, in which case that successor organization will be
|
|
subject to the obligations in this Privacy Policy and any
|
|
contractual representations we have entered into, and subject
|
|
to law; or
|
|
+ to protect the safety and security of our Registrants and our
|
|
Site.
|
|
* If third parties act on our behalf, we require them to hold, use
|
|
and disclose your personal information in accordance with this
|
|
Privacy Policy, applicable privacy obligations and our contractual
|
|
obligations.
|
|
* Generally we will only use your information within 3P Learning,
|
|
however, sometimes we provide data on results to government
|
|
education departments, peak bodies managing or representing
|
|
schools, or schools themselves, especially in the case of School
|
|
Customers, who use the features of our products (such as
|
|
performance reporting tools) for educational / teaching purposes.
|
|
We will require these third parties to comply strictly with our
|
|
instructions, use the information only for legitimate educational
|
|
interests and not for any commercial purposes.
|
|
* We do not sell data to advertisers (whether personal, anonymous or
|
|
aggregated). We do not use data to engage in targeted advertising
|
|
to children and we do not create or build personal profiles of
|
|
students other than for the purpose of supporting authorized
|
|
educational/school purposes or as otherwise specifically authorized
|
|
by a parent/student or school/educational institution customer.
|
|
* Wedo notuse cookies or third party providers to engage in
|
|
behavioural targeting of advertisements to students. For more
|
|
information refer to our Cookies & Third Party Technologies
|
|
Policy.
|
|
|
|
How long we hold your information
|
|
|
|
* We retain the personal information that we collect from and about
|
|
our Registrants for as long as it is needed to provide access to
|
|
the Site or to manage that Registrant's account.
|
|
* We take reasonable steps to delete the personal information we
|
|
collect if your registration to use our Site lapses and you (or if
|
|
you are under 13 or legally a minor in your relevant location, a
|
|
parent or guardian may request on your behalf) opt out of receiving
|
|
further communications from us, or if you ask us to delete your
|
|
information. We may however retain and use personal information as
|
|
necessary to comply with our legal and regulatory obligations, to
|
|
resolve disputes and to enforce our agreements, and we may retain
|
|
and use anonymous and aggregated information for performance
|
|
reporting, benchmarking and analytic purposes and for product and
|
|
service improvement.
|
|
* Registrants can request that their personal information be deleted
|
|
by contacting us:
|
|
For Reading Eggs/Mathseeds products: dpo@3plearning.com
|
|
For other products: privacy@3plearning.com
|
|
|
|
Updating and accessing your personal information
|
|
|
|
* Registrants have a right to request a copy of the personal
|
|
information we hold about them, and Registrants can also update
|
|
their personal information at any time, in each case by contacting
|
|
3P Learning.
|
|
* If you wish to receive a copy of this information or to update or
|
|
correct information held about you, please address your request to
|
|
the Privacy and Data Protection Officers at privacy@3plearning.com.
|
|
We will endeavour to deal with your request promptly.
|
|
|
|
Keeping your personal information secure
|
|
|
|
* 3P Learning is committed to information security. We will use all
|
|
reasonable endeavours to keep the personal information we collect
|
|
and use in a secure environment, and we have implemented
|
|
appropriate technical, administrative and physical security
|
|
measures that are designed to protect personal information from
|
|
unauthorised access, disclosure, use and modification. These
|
|
measures include the encryption of personal information and the
|
|
implementation of organisational measures, such as our incident
|
|
response plan. As part of our privacy compliance processes we
|
|
review these security procedures to consider appropriate new
|
|
technology and methods and engage independent third parties to
|
|
review and audit aspects of our information security.
|
|
* We use Microsoft Azure and Amazon Web Services for data hosting and
|
|
storage. Both providers are recognised for their leading approaches
|
|
to data security.
|
|
*
|
|
|
|
Where data is hosted (Backup)
|
|
Reading Eggs, Mathseeds, Wordflyers, Writing legends AWS US (Australia)
|
|
Mathletics Microsoft Azure US (West Europe)
|
|
Writing Legends, Storyathon Microsoft Azure Australia and US. (West
|
|
Europe)
|
|
Brightpath Progress AWS Australia (Australia (Vic)
|
|
* Further information regarding Microsoft Azure privacy and security
|
|
practices, including the latest updates and compliance information,
|
|
at news.microsoft.com/security2015 and
|
|
www.microsoft.com/en-us/trustcenter/security/azure-security.
|
|
* Further information regarding Amazon Web Services privacy and
|
|
security practices, including the latest updates and compliance
|
|
information, can be found at
|
|
aws.amazon.com/compliance/data-privacy-faq and
|
|
aws.amazon.com/security
|
|
* We provide our personnel with training about data security and
|
|
privacy, and we require all our employees and contractors to comply
|
|
with this Privacy Policy and their obligations of confidentiality.
|
|
We will take appropriate actions to address breaches by employees
|
|
and contractors of the obligations imposed by this Privacy Policy.
|
|
|
|
Data transfers, storage and processing globally
|
|
|
|
* Registrants' personal information is uploaded to and stored on
|
|
servers that are maintained by third party providers, Microsoft
|
|
Azure and Amazon Web Services, at locations in the United States,
|
|
Europe and Australia. For further information about where personal
|
|
information is hosted please see our Data Privacy and Security
|
|
FAQs.
|
|
* As we operate globally, we may on occasion allow your personal
|
|
information to be accessed in countries other than your own
|
|
location. We may do this where data is accessed:
|
|
+ by companies within the 3P Group (i.e. 3P Learning Limited,
|
|
Blake eLearning and their related entities and subsidiaries)
|
|
for operational, administrative and compliance purposes;
|
|
+ by our sales, operational or global customer support teams
|
|
(primarily, although not exclusively, located in Australia,
|
|
the United Kingdom, the USA and Canada); or
|
|
+ by one of our licensors (who owns, develops and hosts a
|
|
particular product) or distributors (sales agents or
|
|
resellers) who requires the information to set up, service or
|
|
manage a customer account;
|
|
+ where a copy is sent to the Registrant itself at their
|
|
request.
|
|
* By consenting to the collection and use of their personal
|
|
information, Registrants' consent to their personal information
|
|
being transferred and stored in this manner.
|
|
* Registrants in Canada, please refer to `Special information for
|
|
users across Canada'.
|
|
* Registrants in the EU and UK, please refer to `Special information
|
|
for users in the European Union and the United Kingdom'.
|
|
* We may record, with your express consent, calls with customers for
|
|
quality and staff training purposes. If, with your consent, we
|
|
record a telephone call for this purpose, that recording will be
|
|
stored in data centres located in US and deleted when no longer
|
|
required.
|
|
|
|
Anonymous or aggregated information
|
|
|
|
* In addition to personal information and results data, 3P Learning
|
|
also collects anonymous information about Registrants and the
|
|
activities of Registrants on the Site. Anonymous information is
|
|
information that is not linked to the name or identity of a user.
|
|
This information is used for educational performance reporting and
|
|
analytics and to assist us in enhancing the learning resources. The
|
|
information remains anonymous at all times.
|
|
* 3P Learning powers certain elements of the Company's online
|
|
marketing and advertising using information from third-party
|
|
service providers that already know about you (referred to as
|
|
`retargeting'). We collect information about where you saw the ads
|
|
and what ads you clicked on. This is data that does not personally
|
|
or directly identify you. We do not engage in this type of
|
|
marketing or advertising to students or children.
|
|
* When agreeing to the Term and Conditions, Registrants grant us the
|
|
right to use this anonymous information for our own purposes, such
|
|
as the preparation of statistical reports or to improve and change
|
|
the content of our products.
|
|
* You can find more information on cookies in our `Cookies & Third
|
|
Party Technologies Policy'.
|
|
|
|
Revision of Privacy Policy
|
|
|
|
3P Learning reserves the right to change, modify, or revise this
|
|
Privacy Policy in order to comply with any applicable laws, to reflect
|
|
changes in our processes or for any other reason at any time.
|
|
|
|
We will notify Registrants when we update this Privacy Policy by
|
|
publishing our notification on this website. We also communicate
|
|
important changes in our Privacy Policy to Registered Users and
|
|
customers during their subscription term.
|
|
|
|
By accessing our learning Sites or websites you consent to the terms
|
|
under which we process your information set out in this Privacy Policy,
|
|
including how we notify you of amendments to this Privacy Policy.
|
|
|
|
Contact Us
|
|
|
|
All requests to access, update and delete personal information as well
|
|
as questions and concerns about your personal information and this
|
|
Privacy Policy should be directed as follows.
|
|
|
|
For Reading Eggs/Mathseeds products: dpo@3plearning.com
|
|
For other products: privacy@3plearning.com
|
|
|
|
If you have a question or a complaint you can also write to us at
|
|
Privacy Officer 3P Learning,
|
|
655 Parramatta Road,
|
|
Leichhardt, NSW, Australia 2040
|
|
|
|
We will endeavor to respond to your query as quickly as possible.
|
|
|
|
If you are not satisfied with the response you receive, you may have
|
|
the right to contact the regulator responsible for privacy in your home
|
|
country.
|
|
|
|
To contact us by phone, please find the contact numbers to our customer
|
|
support office on the last page of this policy.
|
|
|
|
Special information for users across Canada
|
|
|
|
* 3P Learning is committed to providing access to our resources
|
|
through an environment that is compliant with all national and
|
|
provincial privacy requirements applicable to us, and those
|
|
requirements that apply to our School Customers across Canada.
|
|
* This Privacy Policy has been developed with the standards required
|
|
to be compliant with the Alberta Freedom of Information and
|
|
Protection of Privacy Act, the Canadian Personal Information
|
|
Protection and Electronic Documents Act (PIPEDA), the Personal
|
|
Information International Disclosure Protection Act (Nova Scotia)
|
|
("PIIDPA"), the Freedom of Information and Protection of Privacy
|
|
Act (British Columbia) ("FIPPA") and the Municipal Freedom of
|
|
Information and Protection of Privacy Act, Ontario ("MFIPPA").
|
|
* Information that is located outside Canada will adhere and be
|
|
subject to legal requirements in those foreign countries. We review
|
|
and respond to requirements according to the laws applicable to us
|
|
and our service providers.
|
|
* For School Customers - Mathletics Our customer service team in
|
|
Canada administers student data for Mathletics for Canadian school
|
|
customers. Accordingly, student names remain in Canada for this
|
|
service. The data pertaining to a student's activity within the
|
|
platform (non-personally identifiable data) is stored in the East
|
|
US 2 region of Microsoft Azure, and backed up in West Europe.
|
|
Access to data is restricted to users with approved access to 3P
|
|
applications. The School may approve teachers, administration and
|
|
IT personnel to access information (including student information)
|
|
held in the school account.
|
|
|
|
Schools may request that their users in a class are identified
|
|
by pseudonyms rather than names to access our products and
|
|
resources.
|
|
|
|
Please contact our Privacy Officer if you require additional
|
|
information at:
|
|
Privacy Officer, 3P Learning, 655 Parramatta Road, Leichhardt,
|
|
NSW 2040 Australia, or privacy@3plearning.com.
|
|
|
|
If you have any further questions or would like to contact us
|
|
by telephone regarding the above: please visit our Contact Us page for
|
|
details.
|
|
|
|
Special Information for users in the European Union and the United Kingdom
|
|
|
|
* 3P Learning welcomes the EU GDPR and UK GDPR as essential
|
|
regulations to affirm our commitment to data protection across the
|
|
European Union and the United Kingdom. We are committed to
|
|
ensuring:
|
|
+ Personal data is processed fairly, lawfully and in a
|
|
transparent manner
|
|
+ Personal data is collected and processed only for specified
|
|
and lawful purposes
|
|
+ Processed data is adequate, relevant and not excessive
|
|
+ Processed data is accurate and, where necessary, kept up to
|
|
date
|
|
+ Personal data is not kept longer than necessary
|
|
+ Personal data is processed in accordance with an individual's
|
|
rights
|
|
+ Personal data is kept secure
|
|
+ Personal data is not transferred to countries outside of the
|
|
EU or the UK without adequate protection
|
|
* The information below should be read in addition to our Privacy
|
|
Policy, and outlines specific information relevant to certain
|
|
aspects of our GDPR compliance.
|
|
* 3P Learning UK Ltd is registered with the Independent Commissioners
|
|
Office (ICO), registration reference no: Z2188515. A copy of this
|
|
certificate can be downloaded here. 3P Learning UK Ltd is a company
|
|
registered in England and Wales with company registration no.
|
|
05919214 and is a trading company within the 3P Learning Group.
|
|
* Lawfulness of processing: 3P Learning collects personal information
|
|
in a number of contexts and for a number of purposes. Please refer
|
|
to the "What personal information we collect", "What we will do
|
|
with your information" and "How we collect and process your
|
|
information" sections of the Privacy Policy. Our processing
|
|
activities are based either on consent or legitimate interests
|
|
pursued by 3P Learning and our school and district customers in
|
|
delivering learning resources for use by schools, teachers, parents
|
|
and students which are designed to improve learning outcomes and
|
|
inspire a love of learning.
|
|
* Is personal information transferred outside of the European Union
|
|
or the United Kingdom? Yes, personal information in relation to
|
|
Registered Users and customers located in the EU or the UK may be
|
|
transferred outside of the EU or UK in 2 main situations:
|
|
+ User data may be uploaded to and stored on our servers located
|
|
in the USA or Australia. For further information about where
|
|
personal information is hosted please see our Data Privacy and
|
|
Security FAQs
|
|
+ Additional information about Microsoft's compliance with the
|
|
EU GDPR is available here.
|
|
+ Additional information about Amazon Web Services' compliance
|
|
with the EU GDPR is available here.
|
|
+ In most instances, personal data about our EU and UK based
|
|
customers is collected, accessed and managed by our sales,
|
|
operational and customer support teams in the United Kingdom.
|
|
Very occasionally however, such information may be shared with
|
|
our employees in one of our offices outside of the UK e.g. to
|
|
respond to an urgent customer support query outside of normal
|
|
hours or for internal reporting processes. Our main offices
|
|
outside of the EU and UK are located in Calgary, Canada and
|
|
Sydney, Australia. To ensure appropriate safeguards exist in
|
|
relation to such transfers, 3P Learning has implemented
|
|
standard contractual clauses to cover the transfer of data
|
|
relevant to EU and UK registrants to other companies within
|
|
the 3P Group that are not located in the EU.
|
|
+ We stay up to date with regulatory developments in the EU and
|
|
the UK to ensure that appropriate and compliant safeguards are
|
|
in place for the transfer of any personal information outside
|
|
of the EU or UK.
|
|
* Additionally, please refer to information about our Hall of Fame.
|
|
* For further information, please contact the 3P Learning Data
|
|
Protection and Privacy Officers, whose details are as below:
|
|
For Reading Eggs/Mathseeds products: dpo@3plearning.com
|
|
For other products: privacy@3plearning.com
|
|
|
|
If you have any further questions or would like to contact us regarding
|
|
the above: please visit our Contact Us page for details.
|
|
|
|
More privacy information
|
|
|
|
* For more information on privacy legislation and guidelines in your
|
|
local jurisdiction please contact your relevant local authorities.
|
|
+ Australia: privacy.gov.au
|
|
+ Canada: priv.gc.ca/en
|
|
+ European Union: gdpr.eu
|
|
+ India: meity.gov.in/
|
|
+ New Zealand: privacy.org.nz
|
|
+ Singapore: pdpc.gov.sg
|
|
+ United Kingdom: ico.org.uk
|
|
+ USA: ftc.gov
|
|
+ South Africa: popia.co.za
|
|
|
|
Cookies & Third Party Technologies Policy
|
|
|
|
22 April 2024
|
|
|
|
This section explains how 3P Learning Limited and its group entities
|
|
(3P Learning or we) use cookies and third party technologies on our
|
|
websites (Websites), web and mobile apps, and in online products and
|
|
services that we own, operate and distribute, including Mathletics,
|
|
Mathseeds, Reading Eggs, Word Flyers, Writing Legends, Storyathon,
|
|
Teachers Workshop Series and Brightpath Progress (Services). It
|
|
explains what these technologies are and why we use them, and how to
|
|
contact us with any questions concerning our use of cookies or third
|
|
party technologies.
|
|
|
|
What are cookies?
|
|
|
|
A cookie is a small file containing a string of characters that is sent
|
|
to your computer when you visit a website. When you visit the site
|
|
again, the cookie allows that site to recognize your browser. Cookies
|
|
perform various tasks, including remembering your preferences, and are
|
|
an important part of improving your experience of our Websites and
|
|
Services.
|
|
|
|
We use cookies and third party technologies for several reasons,
|
|
including:
|
|
* for technical reasons in order for our Websites and Services to
|
|
operate;
|
|
* to store user preferences and other information to save you time,
|
|
or tell the web server that you have returned to a specific page;
|
|
* to enable functionality and personalisation to provide an improved
|
|
user experience;
|
|
* to track and target the interests of our users (such as parents
|
|
and/or school teachers and administrators), to help us understand
|
|
how our Websites are being used or how effective our marketing
|
|
campaigns are, or to help us customise our Websites for you to
|
|
deliver customized content and promotions to customers or users
|
|
whose behaviour indicates that they are interested in a particular
|
|
subject area;
|
|
* third party cookies through our Websites and Services for
|
|
advertising, analytics and other purposes. This is described in
|
|
more detail below.
|
|
|
|
We do not use cookies or third party providers to engage in behavioural
|
|
targeting of advertisements to students.
|
|
|
|
You may manage how you accept or block cookies in the browser settings
|
|
or settings of your device (see further below for more information).
|
|
|
|
What cookies do we use?
|
|
|
|
When you visit our Websites, wee use the following cookies:
|
|
* Essential website cookies.These are cookies that are required for
|
|
the operation of our Website, Services and the use of their
|
|
features. The information collected relates to the operation of our
|
|
Website and Services (e.g. website scripting language and security
|
|
tokens) and enables us to provide you with the service you have
|
|
requested. In most cases these are session cookies and are deleted
|
|
when you close your browser. Some may persist for up to 48 hrs to
|
|
up to 13 months improve the experience for users that log back into
|
|
the Services within a short range of periods of logging out.
|
|
* Analytical / performance cookies.These cookies collect information
|
|
on how users use our Website, for example which pages you visit
|
|
most often, whether you receive any error messages and how you
|
|
arrived at our website. Information collected by these cookies is
|
|
used to improve your use of our Website and Services. These cookies
|
|
expire after a period of inactivity.
|
|
* Functionality cookies.These cookies are used to enhance the
|
|
functionality of our Websites and Services, to improve your user
|
|
experience and to make your visits more tailored and enjoyable, by
|
|
remembering the choices you have made when interacting with our
|
|
websites and online products. In most cases these cookies are
|
|
persistent cookies and remain stored, in order to recall your
|
|
preferences, until you clear your cache.
|
|
* Advertising cookies.These cookies are used to make advertising
|
|
messages more relevant to the user of the Website and are based on
|
|
the user's browser settings. They perform functions like preventing
|
|
the same ad from continuously reappearing, ensuring that ads are
|
|
properly displayed for advertisers, and in some cases selecting ads
|
|
that are based on your interests. In most cases these cookies
|
|
expire within 90 days but can persist up to 13 months. We do not
|
|
use cookies to engage in behavioural targeting of advertisements to
|
|
students.
|
|
|
|
Additional information about third party cookies
|
|
|
|
Some of the third party cookies we use on our Website include:
|
|
* Cookies to monitor web traffic and analysis services. We use Google
|
|
Analytics, LinkedIn and Microsoft page analytics services to help
|
|
us understand how you use the site and ways that we can improve
|
|
your experience. Cookies may track things such as how long you
|
|
spend on the site and the pages that you visit so we can continue
|
|
to produce engaging content. Generally, all the information these
|
|
cookies collect is aggregated and therefore anonymous.
|
|
* Cookies that allow the provision of enhanced functionality and
|
|
personalisation, such as videos.
|
|
* Cookies used for advertising and marketing purposes to promote our
|
|
Services and/or provide aggregated data to help us review our
|
|
digital content. We may engage the services of Google AdWords,
|
|
LinkedIn and Meta/Facebook.
|
|
|
|
The data and insights we obtain from third party technologies are used
|
|
by 3P Learning companies to help us deliver our services.
|
|
|
|
Other third party technologies
|
|
|
|
Other third party applications and services may be used to add features
|
|
to our Website or Servies, or to gauge the effectiveness of our website
|
|
and marketing campaigns. These may include but are not limited to:
|
|
* plug ins that help us better understand our site visitors and app
|
|
users
|
|
* technologies to support the internal operations of our business
|
|
* services to allow users to share content on social media platforms
|
|
- for example, to share a news article from our public website . We
|
|
sometimes contract third-party service providers, vendors, SDKs or
|
|
plug ins to assist us in better understanding our site visitors and
|
|
app users. These service providers are not permitted to use the
|
|
information collected on our behalf except to help support the
|
|
internal operations of our business.
|
|
* To find out more about the third party services, refer to our Data
|
|
Privacy and Security FAQs.
|
|
|
|
IP Addresses
|
|
|
|
Additionally, when visitors request pages from our Websites and
|
|
Services, 3P Learning's servers log the visitor's internet protocol
|
|
address ("IP address"). Your IP address, browser type, browser
|
|
language, and the date and time of your query, enable us to better
|
|
understand and improve the usability, performance and effectiveness of
|
|
our websites for purposes of system administration, to infer a
|
|
visitor's geographic location, to track the use of our websites, and to
|
|
identify a visitor when 3P Learning feels it is necessary to enforce
|
|
compliance with our policies.
|
|
|
|
How can I manage cookies?
|
|
|
|
Most internet browsers are set up by default to accept cookies. However
|
|
you can manage or disable cookies and you can find instructions for the
|
|
following browers here: Microsoft Edge, Google Chrome, Firefox and
|
|
Safari. Keep in mind that if you use your browser settings to block all
|
|
cookies (including necessary cookies) you may not be able to access all
|
|
or parts of our Website and Services and some functionality may be
|
|
restricted.
|
|
|
|
You can find more information about cookies, including how to disable
|
|
them at www.allaboutcookies.org.
|
|
|
|
In addition, most advertising networks offer you a way to opt out of
|
|
targeted advertising. If you would like to find out more information,
|
|
please visit www.aboutads.info/choices.
|
|
|
|
You may opt out by clicking here or if located in the European Union,
|
|
by clicking here. Please note this does not opt you out of being served
|
|
advertising. You may continue to receive generic advertisements.
|
|
|
|
Mobile App technologies
|
|
|
|
Our mobile Apps deliver access to a range of learning programs. We use
|
|
technologies to support how the App operates and to check the
|
|
performance of the App. You can review the App details, including the
|
|
permissions settings that you consent to, before installing the App on
|
|
your device.
|
|
|
|
If you have any further questions, please contact us.
|
|
|
|
Privacy Officer
|
|
|
|
Privacy@3plearning.com
|
|
|
|
3P Learning Ltd
|
|
|
|
655 Parramatta Road,
|
|
|
|
Leichhardt, Sydney,
|
|
|
|
NSW, 2040, Australia
|
|
|
|
For Telephone details please see below:
|
|
|
|
Other Enquiries:
|
|
|
|
Asia Pacific Australia Asia
|
|
Telephone +61 290192800
|
|
Fax +61 282145869 +612 9019 2800
|
|
customerservice@3plearning.asia
|
|
New Zealand Pakistan
|
|
0800 375 327
|
|
customerservice@3plearning.co.nz +92 111 44 33 55
|
|
cs.pk@3plearning.com
|
|
Europe, Africa and
|
|
Middle East UK and Europe Middle East
|
|
Existing Customers
|
|
+44 117 370 1990
|
|
support@3plearning.co.uk
|
|
New Enquiries
|
|
+44 117 370 1578
|
|
registrations@3plearning.co.uk Existing Customers
|
|
+44 117 370 1990
|
|
New Enquiries
|
|
+44 117 370 1578
|
|
middleeast@3plearning.com
|
|
Africa
|
|
+27 (0)11 7068959
|
|
customerservice@3plearning.co.za
|
|
Across the Americas Canada Mexico and Peru
|
|
+1 877 467 6851
|
|
customerservice@3plearning.ca +52 557 827 9581
|
|
info@quipus.mx
|
|
USA Latin America
|
|
and the Caribbean
|
|
+1 866 387 9139
|
|
Existing Customers
|
|
support.usa@3plearning.com
|
|
New Enquiries
|
|
info.usa@3plearning.com +1 866 387 9139
|
|
support.usa@3plearning.com
|
|
|
|
Skip to
|